Cole Haan Outlet is a well-regarded destination for quality footwear, known for its excellent customer service and a good selection of products. Customers appreciate the knowledgeable and friendly staff, particularly individuals like Jerome, Dawn, and Dominique, who go above and beyond to assist shoppers. Many reviews highlight the comfort and quality of the shoes, with some customers expressing their satisfaction by returning for additional purchases. While the store offers a nice variety of styles at reasonable prices, some feedback suggests that improvements to the store's appearance, such as better lighting and door maintenance, could enhance the shopping experience. Overall, Cole Haan Outlet stands out for its commitment to customer care and the quality of its footwear, making it a recommended stop for those looking to shop for stylish and comfortable shoes.
Patient a knowledgeable young lady was extremely helpful with my wife who can be difficult!
February 2024
Manager is a wonderful young lady who went above and beyond to help me locate a shoe. Fantastic customer service!!!
February 2024
I received outstanding customer support from Jerome and Dawn, and they help me with my purchase of a pair of Original Grand Energy Twin shoes that I absolutely love! I will definitely return to purchase another variety. Thank you Oxon Hill team!
