“Every staff member here has a fantastic attitude! It was such a wonderful shopping experience. I will definitely be back if I have the chance or need to shop again in the future.”
“Very friendly good customer service. I was greeted with a smile. I haven't owned a pair of chuck Taylor all stars converse in years. Their more comfortable now then what i originally grew up on. Good selection in classic shoes.”
“Exceptional Customer Service at PUMA! I had a wonderful shopping experience at PUMA, thanks to Jordan and his exceptional customer service! From the moment I entered the store, Jordan greeted me warmly and immediately asked how he could assist me. He was extremely friendly, professional, and attentive throughout my visit. Jordan took his time helping me explore different options and making decisions about which items to purchase. His patience, product knowledge, and willingness to go above and beyond truly made my shopping experience enjoyable. It’s associates like Jordan who make a difference and remind us what outstanding customer service is all about. His genuine commitment to ensuring customers feel welcomed, valued, and satisfied did not go unnoticed. Thank you, Jordan, for delivering such an amazing shopping experience! PUMA is fortunate to have someone who takes such pride in providing exceptional service. I will definitely be returning!”
“I had an outstanding experience at the Nike store at National Harbor, Maryland, thanks to Maurice. He was truly a lifesaver! Maurice saved me from having to drive nearly 65 miles back to the store and handled my request professionally, efficiently, and with genuine care. He took the time to understand my situation and went above and beyond to find the right solution. His professionalism, patience, kindness, and willingness to help really made a difference. I truly appreciate the time and effort he put into resolving my issue. Maurice is an excellent example of what exceptional customer service should look like. Nike is lucky to have someone like him on their team. Thank you, Maurice, for making what could have been a very difficult situation so much easier. You are truly a lifesaver!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.