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“Great selections! I am not a trendy shopper, but if I like something I buy it and every time I have visited this outlet I always buy more than what I intended! The Staff I have encountered have been quite nice and informative. Would recommend to anyone☺”
“I received outstanding customer support from Jerome and Dawn, and they help me with my purchase of a pair of Original Grand Energy Twin shoes that I absolutely love! I will definitely return to purchase another variety. Thank you Oxon Hill team!”
“The store manager, Marlenis, went above and beyond to help me and my mother-in-law process a return. A few months ago we bought a pair of shoes only to realize, once my mother-in-law left to her country, that they were 2 right shoes! She just got back and went to the store to process the exchange/return. Unfortunately, we didn’t have the receipt or the box that it came in, but Marlenis figured that the correct pair had to be in the store, therefore she went in the back and searched almost an hour until she actually found them! We were able to process the exchange, but the fact that she did that speaks volumes. Most people would’ve told me that I’m SOL and kept it moving, but I appreciate the level of customer service that she and her team gave me.”
“Elyse at the National Harbor Croc store was so helpful and displayed a positive customer experience! When you go there make sure you shop with her. See makes me only want to come to this location now. This my first time in this store and wouldn’t be my last! Thanks Elyse.”
“Excellent place to visit with family or just good offers, a lot of variety and excellent customer service and if it is not there, the employees bring it from the warehouse, very friendly and good customer service”
“I have been a couple times this year already. All the staff members are great. Checking asking questions offering to help. Excellent selection of shoes. Especially the price. Wow!! Shout out to Nate and Emily! Also must mention I watched the staff’s morning huddle before they opened and there was great energy! Good Leadership!!”
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“Lots of childrens clothes, shoes, coats, accessories, ect. Many discounts. The store is not organized very well, so you have to search to find the items you are looking for.Mostly decent quality.”