{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
“I want to sincerely thank Des and Ms. D at the CubeSmart on New York Avenue in Washington, D.C.
I have had my belongings in storage there for the past five years, and throughout that time, they have been a constant source of support. As I dealt with healthcare challenges and struggled at times with slow or late payments, Des and Ms. D remained professional, patient, understanding, and helpful. They guided me through CubeSmart’s processes and helped me navigate my options until I was finally able to reach my goal: vacating storage unit 1141 and closing out my account.
They have been nothing but professional, insightful, and kind. Their advice, support, and strategies made a difficult situation much easier to manage.
Thank you, CubeSmart, for maintaining such a wonderful, air-conditioned facility with convenient loading bays where customers can easily pull their trucks in, load up, and move forward toward a bright new future.
Thank you, Des and Ms. D. Your kindness and professionalism will always be remembered.
With appreciation,
The Marr Family”
“Everything was great. Customer service was excellent. My husband had a hard time reading the gas scale to 7/8. According to him he only saw 3/4. Other than that Everything was great. I would definitely return to this location.”
“Nothing but good things to say about this location. They always go above and beyond my expectations! They originally reserved a mid-size car (a Malibu), and the look on my face must’ve said it all — I was not feeling that Malibu. They immediately upgraded me to an updated Charger, and I absolutely loved it!”
“⭐⭐⭐⭐⭐
Outstanding experience every single time! The General Manager is exceptional—professional, friendly, and genuinely customer‑focused. As a repeat customer, I’m always impressed that they remember me and consistently go above and beyond to deliver best‑in‑class service.
It’s rare to find this level of care and consistency, and it’s the reason I continue to come back. Highly recommend this location. Keep up the excellent work!
—Jason”
“Everett B. the General Manager made my day. It was a Holiday and if he wasn't there to fix my problem. I would not have been able to rent a truck to help my daughter move out. It was the last day she could leave without owing more money. Thank you, Everett for going above and beyond for my family and I. Many Blessings upon You”
“Honestly I think this location are doing Excellent customer service,They should just keep it up, especially kenneth and Taneesha they were very helpful in making sure the process was smooth by guiding me step by step by ensuring I have a safe and successful experience. Thank you UHAUL.”
“The reception experience was excellent, and the staff were very friendly and cooperative.
The car was in very good condition, and we didn’t face any issues during use. They also explained everything related to the tracking and usage in a simple and clear way.
I’d like to thank them and the whole team for their professionalism, kindness, and great support.”
“The Manager Ms. Toney is the best hands down. She works with you and is very understanding. I will use this facility over and over again as long as she is the manager. And I will definitely recommend her facility and staff to everyone who is looking for storage. Thank you.”
“Worked with me when I needed some extra time before returning the rental truck. They were fair in giving me a refund for the dolly that wasn't available upon my pickup. I didn't have to argue for about it, even though it was the fault of the UHaul vendor I picked up from. I would use this business again and appreciated their customer service.”
“I recently received outstanding service in the Suitland/Temple Hills/Marlow Heights area, and I felt compelled to share my experience.
Every staff member I encountered was extremely helpful and professional. I interacted with four gentlemen at different points during my visit, and each one contributed to making the experience smooth and pleasant.
The supervisor—whose name I unfortunately forgot—was truly exceptional. He had a Louisiana accent and carried himself with a level of professionalism and care that stood out. He is, without a doubt, a top-tier supervisor.
Mr. Michael, my service representative, was equally impressive. He was gentle, kind, and highly professional throughout our interaction, ensuring everything was handled with care.
I also want to acknowledge the two other gentlemen who assisted me—one who finalized my service and another who handled my equipment. Their support did not go unnoticed, and I sincerely appreciate their help as well.
If possible, please extend my gratitude to the entire team. Their commitment to excellent customer service truly made a difference”
“Rosa was such a helpful person even under my last minute changes. VERY ACCOMMODATING. She adds professionalism to U-haul. Even the young man helping me for pickup was patient and understanding. I appreciate the service I received. Keep them, especially dealing with the public. Thanks again... im a happy camper”
“Best place to rent uhaul trucks & vans. Always available when you need them. Staff very friendly and helpful. They explained everything if you have questions. Definitely will be using them again. Very close to my home.”
“Pretty solid uhaul experience! It’s located in an odd neighborhood where it’s a bunch of houses but they’ve all been turned into industrial businesses, so it’s an odd vibe haha! But it was an easy in and out! The guy that helped us was really great. All around a good experience.”
“Once I did everything online app it kept saying waiting on approval for a long time and that was time consuming I don’t know what the problem was but Dazja got me right”
“This location was GREAT! I was very pleased with my rental experience at this Uhaul location. I would recommend this location to my family & friends for their moving needs.”
“The customer service was superb! Mr. Rick and his coworkers were absolutely awesome. I apologize that I didn’t get the young lady’s name, but the entire experience was pleasant from start to finish.
I was having trouble with my app, and without hesitation, Mr. Rick jumped right in with his great personality and willingness to help. Even when his computer started acting like my app, he remained patient and positive. The pleasant young lady stepped in right after finishing with another customer and quickly helped resolve the issue, making what could have been a frustrating situation completely manageable.
On my return visit, she just happened to be there again and kindly reminded me of the process. That level of consistency and care really stood out to me.
I truly wish every customer service representative was like Mr. Rick and that wonderful young lady. Their professionalism and kindness made all the difference!”
“Exceptional customer service. Clean truck, easy in and out. I called and spoke with Jennifer about refund/credit for returning truck one day early. She was went the extra mile to text me to remind me to return before 24hrs (added my check-out time on text, so I’ll won’t be charged.”
“Went there we were in need of a truck because our truck had broke down. Got there. They had everything ready for service with a smile always love going there. The staff is very polite and always welcome you When you open the door”
“I cannot say enough about the pleasant and helpful experience I had with Penske Capitol Heights. I had a personal move from Raleigh to Lanham and while moving itself is stressful and rarely goes according to plan, the staff at Penske eased some of that for me. From answering the phones with care and professionalism to offering suggestions to help make the move seamless to being flexible as our move plans changed I am very happy to have been a first time costumer. The truck was clean and reliable, the pricing was reasonable and the service was outstanding. At a time where I am very decisive in where I choose to spend my money I am happy to support a business that actually values costumer satisfaction and service first. They’ve easily earned themselves a lifetime customer! Special thanks to Cal and Al for being so patient and accommodating during the rental return process :)”
“I had an amazing experience at the Marlow Heights Enterprise location thanks to Kayla Williams, the Branch Manager. From start to finish, she went above and beyond to make sure everything went smoothly. Kayla was professional, patient, and genuinely caring, making me feel valued as a customer the entire time.
Her attention to detail and commitment to customer satisfaction are second to none. She handled everything efficiently, explained all the details clearly, and made sure I left completely confident and happy with my rental. It’s rare to find someone who takes so much pride in their work and truly puts people first — but that’s exactly who Kayla is.
If you’re renting a car in the area, I highly recommend visiting the Marlow Heights Enterprise and asking for Kayla Williams. She’s a true example of outstanding customer service and leadership.”
“It was really fast and easy. I was in and out in 30 minutes. The team was great, and gave me some tips on keeping the hitch squared away. I'd happily recommend for anyone needing a hitch installed.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“Henry helped me today and he was absolutely delightful! He made the whole process of getting a unit very easy and very quick! I would definitely recommend getting a storage unit here.”