Quest Diagnostics offers a positive experience for customers seeking lab services. Reviewers highlight the professionalism and kindness of the staff, particularly a technician noted for her expertise with difficult blood draws. Even when customers arrive late or without appointments, the team is accommodating and efficient, ensuring a quick process. Many found the customer service to be exceptional, with staff providing clear instructions and maintaining a pleasant atmosphere. Overall, Quest Diagnostics is recommended for its friendly and skilled service, making lab visits easier and more comfortable.
The Lab Technician, was personable, professional, knowledgeable, and efficient. She asked relevant questions, explained the procedure and make a somewhat stressful situation (I don't like needles) extremely smooth. I'm so so glad my wife encouraged me to switch from LabCorp. D. Jones
May 2026
This location is awesome, very professional and polite. I would definitely recommend.
February 2026
I went to Quest Diagnostics in the Safeway at 6235 Oxon Hill Road, Oxon Hill, MD. The phlebotomist was so nice - friendly, helpful and skilled.