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“Peggy looks very nice very kind very helpful I would like to represent a move anyone all my friends too Becky She was very very helpful to me and I'm very satisfied thank you”
“Gloria was great!!!! Big shoutout to her!! After a long day at work I had to move stuff into the storage unit and drive a U-Haul which I’ve never done before. Once I got there and went to the wrong building she showed and walked in the come to the right place and assisted me! Josh fully recommend”
“10/10 experience with Extra Space Storage! As a college student (who has a crazy amount of stuff) having a service that was open late while I was in the middle of move out and so accommodating was amazing! Every worker I’ve spoken too or interacted with since having my locker has been kind and very understanding about any questions or concerns I had. They really make you feel safe and secure about having your items here! Huge shoutout to PJ and the gentlemen who helped me a month ago when I moved in! ⭐️⭐️⭐️⭐️⭐️”
“Quaniya is absolutely amazing, and was so helpful, She is so knowledgeable of how the storage process worked, Left me with NO questions. She made my experience easy.”
“Kayla has been so awesome & very very helpful throughout my entire time here at extraspace on 1100 N Point Rd, She didn’t miss a beat & always kept me satisfied”
9:30AM - 5:30PM
1413 S Haven St, Baltimore
Self Storage
“Quick and easy! We gave Joey a list of what we were moving and we were quickly shown the best two unit sizes. We had the best one picked and the contract signed within 30 minutes.”
“Today is July 13th.I'm at the self storage place.My bill was over $200.I went to go see Taylor she was very helpful and got my bill down to under 200.Thank you very much for helping me.She's a very good employee.Good customer service to keep a customer.”
“It’s a fantastic place for temporary storage, friendly staff, clean and spacious. Highly recommended if you need temporary storage in downtown Baltimore.”
“Ron has changed the culture @ Extra Space ever since the “vindictive lady won’t say any names (Kamila) who pretended to be nice) left. Side note: “ I honestly used to be afraid coming to my unit, majority times, waiting til after 6pm just so I wouldn’t run into her.
But once Ron took over, I promise you the tenants became more comfortable and Happier because we all had a group chat and would update each other on gate being locked during company hours or something wrong with individual tenants.
Anyway, RON & Travis has been ALL-STARS ?& an exponential improvement ?”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“Excellent customer service with Denise and Catherine! Service was very fast and Dense explained ever detail of the contract. They're very friendly and helpful.”
“Evette Sanowar. This lady’s it’s so amazing this woman the reason why I came back to rent a unit for the second time because of her. she’s so sweet. Care for the customers and very professional and what’s she doing. And the places its always clean every where you look..
Thanks for your good service”
“Miss Keyshawn have a beautiful personality. She knew exactly what I was looking for and everything went well. I weigh her from the scale of 1 to 10 I give her a 10 thank you”
“My experience with ESS have been nothing but positive. Staff members are professional, pleasant, and helpful. I always read reviews when looking for a service, so I hope this helps someone. I would highly recommend ESS (Mddle River-I haven't used another location). Because of the service I've received from staff and the cleanliness of the facility, I gladly rate ESS 5 srars.”
“Highly recommend this place. Front desk staff is super friendly and knowledgeable and very helpful.
It was my first time renting a unit and they help me from start to finish to open the unit”
“The customer service on the phone was very no hassle. I was very much satisfied with the handling of my problem. The storage site is always clean easy and secure I feel safe entering and existing the facility.”
9AM - 5PM
2130 Greenspring Dr, Lutherville
Self Storage
“I've been using Self Storage One Timonium North for over 10 years for various storage purposes. The staff are always kind and helpful.
I stopped by recently to expand my space, and Kathy made the process a breeze.
It's so nice to do business with people who seem happy to know you. They really do care at Storage One North!”
“Awesome, the gentleman who helped me was very nice and went out of his way to make sure I was taken care of. I don't know his name but just because I want to make sure he gets credit for this review he was Asian and middle aged.”
“Stephanie is phenomenal! Each time that I arrive, I am welcomed and greeted with a smile and friendly conversation
She always promptly resolved my issues and I always encounter her using the same professionalism with others. Hope that she is in management, if not already!”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“Public Storage on Old Pimlico Road in Baltimore was a convenient option when I needed extra space and wanted the process to be simple. The location was easy to find, the property felt organized, and the access hours made it easier to work around my schedule. The staff was helpful with explaining the storage options and made the rental process feel straightforward. I also liked being able to check information online before going in. Overall, it felt like a reliable place for short-term or longer storage needs.”
9:30AM - 6PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“Had unit for 19 months. Excellent facility, excellent management. Team at facility was very helpful for move in and move out. Would absolutely rent a unit again here!”
“I had a great experience with this location! Crystal was incredibly friendly, knowledgeable, and truly went above and beyond to help me secure a rental even though it was at a different location. What I appreciated most was her honesty and transparency. She took the time to explain all the fees beyond the monthly rental cost which made me feel informed and confident about my decision. She also made me aware of a closer location to my home which would make things more convenient for me. Her professionalism and willingness to help made the entire process smooth and stress free. I highly recommend working with Crystal if given the opportunity!”
“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
Open 24 hours
8228 Belair Rd, Baltimore
Self Storage
“i came here because a friend has a unit here. i went to the office to use the bathroom and there was a nice, warm welcoming from Ms. Peggy. after taking care of my business, Ms. Peggy and i struck up a conversation that would eventually lead me interested in renting a unit. she is the sweetest and most patient person i’ve met. thank you again for your time and generosity.”
“I had a storage unit with extra space for a little over a year and throughout that time I had a very pleasant experience.
The reason I’m giving them 5 stars is for the move out. When there was confusion about the move out Jessica worked with me made the experience 10/10. Her customer care and communication through the process was exceptional.”
“Hey this is Kuljit Singh Today is sep 22 2025 . At extra space I visit. The store manager Chanel every detail she explains everything before I got unit #277 her experience is A I highly recommend thanks . 5 star two thumbs all the way up …”
“The Service was great and very helpful.Mike really helped us out with a great storage option and positive attitude.was very grateful and appreciative of his service.”
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“The staff is nice and i never have a problem with getting in touch with someone. The facility is very nice & is always clean. I also love the way the gates work, with the app! My only complaint is the price increase. That is why I’m giving 4 stars. My rate increased way too much over the almost 3 years I’ve been renting the unit. it’s been the same unit the entire time, so I’m not sure why they chose to raise it over $50 a month. You would think since I’ve been giving my money for 3 years, they would give you a month for free or something. Not over charge you, but I Digress. I would recommend this facility definitely, just keep in mind they raise the price over time!”