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“Ryan was very honest, helpful, and reasonable. He explained the repairs clearly and didn’t try to upsell anything unnecessary. Definitely a trustworthy mechanic I’ll go back to!”
“Bay area was able to fix my tpms light in about 30 minutes. They also did not charge me for it. Highly recommend this shop and will be using them for all future repairs.”
“Quick service. Recently went for tune up my car was pulled to the side of the building not the back. Anyway, the guy who did my tune up wasn't in uniform, and wore a long gold chain around his neck. I saw him jamming a rod behind my bumper, and asked what was up, he said he accidentally got his chain stuck in between the bumper and lost it, was trying to retrieve it? Weird. Why was he wearing it to work on my car at all? Could've scratched it all up. So this time when I came for service, I asked if its normal to take cars around there to do tune ups. To which they replied yes, its for overflow to keep vehicles moving thru the garage when it gets busy. However, it was not busy, no other vehicles when my car was there? I am confused about that.”
“I have been with Baxter 15-20Yrs. They have had bumps in the road, but have always made things Right. This last week, I had work done on my truck, and it runs like Brand New, the personnel they have are professional, and courtesy. Dawn is the BOMB, She made things happen. I'd give 20 stars if I could.”
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“I had my car at a shop down the street where they told me I needed to replace both of my rear wheel bearings and quoteed me over $2000 for the job on my Ford Escape. I called Independent just to get a quote, and not only did they quote me around $500 less at the high end, but once I brought the car in they found I only needed ONE bearing replaced. They let me know a few other things to take care of with up front pricing, and with no pressure whatsoever.
Calling Independent ensured I kept $1000+ in my pocket. Cheers to their honest business policies.”