“Walked in the store today with a SHEIN return in one hand and a toddler next to me. Emily was friendly and welcoming. Will continue to use this UPS store. Emily my granddaughter loved her lollipop ! Thank you.”
“Dom and Jimmy were super easy to deal with. I had a bunch of stuff that I needed to send to Maine for some horses that was left behind in my trailer and they were right on the money. I recommend them to anyone.
Thanks for the service guys, if I have a need to ship something and I’m close by, you guys are the first ones I’ll come and visit ???”
“Lovely experience thanks to Katie! She was so sweet and answered all the questions I had and the ones I didn’t. She was very informed and made a new and confusing process simple and understanding.”
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“I love the cube. The concept, Black girl magic, childcare, and location are great. I wish there were more kids/ more awareness of the childcare option and more general members there daily. The event space is flexible and great for different kinds of events. The conference rooms and outdoor space are cute and great options for meetings. I do wish the conference rooms or unoccupied offices were available for use when not booked to make calls or take quick virtual meetings to not disturb others. Overall I recommend it.”
“Almost reviewed this store badly a year ago when I was looking for a post office box ? and no one would answer the phone at multiple UPS stores in the area except one downtown, kinda far away. Never reviewed it. Got a box in a nearby town.
Called again today and no one answered the phone. Left a voice mail asking about last time to get a UPS shipment out today. Surprisingly I did receive a call back ? and someone very kindly explained the last pickup for UPS was at 6pm (could be a few min early). ?
Overall this store is much more highly rated than the other UPS stores. My drop off was quick and I was given a receipt (had a prepaid label). The package is already on the way. ?
Great experience the 2nd time around and went well in person. ? Would visit again when I need to.
Random but the liquor store next door is also nice. ? Will have to try some of the local restaurants as well. ?️”
“EXTREMELY PLEASANT EXPERIENCES the last FEW Visits!! While ALL of the staff have been Awesome, the one constant has been Mr. Bob who I've interacted with on several occassions. Keep up the Great Work and Thank You!”
“They close from 2-3pm for lunch but lock the door at 1:40pm?
Come here often, they are efficient and the staff are nice if you’re a reasonable customer but closing 20mins early is od”
“I saw the bad reviews and was pretty worried when coming here but actually had a good time. Just had to change my address and the gentleman there got me squared away.”
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
“New, more friendly, more energetic employees have made a huge difference in the quality and efficiency of service here. The self-service machines are great too but there aren’t enough of them.”