The UPS Store #3326 in Towson is a locally owned and operated business that provides a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers consistently report extremely pleasant experiences, praising the helpful and friendly staff. Notable mentions include Mr. Bob, who has been recognized for his excellent service, and other team members like Shelly, who is appreciated for her customer service skills, and Akash, who made a positive impression on a customer. While some customers found the printing prices to be high, the overall sentiment reflects satisfaction with the level of assistance received. The store is dedicated to helping its customers and encourages visitors to stop by at Dulaney Plaza.
I was met at the door with a warm greeting, felt very informed on how to mail my first package at an ups store. Thank you.
May 2026
Franchise that inflates prices and adds fees that you won't find at a corporate location. The employees I dealt with talked about and laughed at customers up openly, which is why this is a 2 star and not a 3 star review.
August 2025
Great little store with dedicated parking close by. Staff were very patient with the elderly customers ahead of me in line.
