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“Very polite and courteous crew, and professional. Waiting area was good and clean with coffee. And they handled my car with care. Fast service also! Great service as always, some newer faces but still the great service as always.”
“I have been going to Lockett’s for a couple of years doing some major maintenance (100k tune up) and other standard car maintenance and brakes. Always honest and they stand by their work. Recently had a water pump replaced as it was going bad. After bringing the car home, there was a coolant leak near the repair. An o-ring caused it and Lockett fixed it immediately. Things like this happen and it’s the overall integrity that’s important.
Mike K”
“I’ve been bringing my car to New Life Automotive for a few years now, and Jesse has always taken great care of it. He’s super trustworthy, communicates really well, and their prices are very fair. I appreciate that Jesse is honest about what actually needs to be done — never trying to sell me on stuff I don’t need. It’s hard to find a mechanic you can really trust, but this shop (and Jesse especially) is exactly that!”
“Team at Charing Cross Care Center:
Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!
You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!
We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.
Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS
Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!
Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.
Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.
Stay safe, Happy Holidays, and Take care until next time ?
Warm regards,
The Jones Family
*Grateful Customers since 2006/2007*”
“The team at Pleasant Hill Service Center is wonderful! Serge and his crew are kind , honest, thorough and experts in their field. I couldn't be more pleased with their service.”
“It's weird giving a car repair shop a great review but this is one place I really trust to be honest with what repairs my car needs or doesn't need. I haven't had a place tell me 'your rotors don't need replacing' yet and this is the first one. Excellent work, excellent speed of work, reasonable prices, not much more to say.”
“These guys are great. I had squeaky brakes and another shop quoted me at $1100 because they said I needed new brakes, rotors, calipers, piston press etc… I took my car here and they said the brakes were fine they just needed some lubricant and minor adjustments. Haven’t heard any squeaking since and saved around $1000. This shop’s honesty is refreshing in a world where everyone is just trying to squeeze every penny they can out of you. Highly recommend.”
“The gentleman in the office helped me inflate my tires today. They were super friendly and professional! The store is clean, and I’ll definitely come back again for future services.”
“Their customer service is beyond compare. They are patient and do a good job explaining things to you. I cannot recommend them enough. I drive from Towson to get my car serviced here - it’s worth the trip on 695!”
7:30AM - 5PM
200 W Padonia Rd Suite A, Timonium
Oil Change
“I like Brian and his crew and they treated me very fairly and with respect. Brian made me aware of things that may need to happen to my vehicle and we worked out time for me to come back. I will definitely patron them again! Great people to work with.
Patrick”
“I have to give full marks to Frank Whay. He successfully diagnosed and FIXED a long standing electrical issue with my 2006 Chevy van. I was at the point of getting rid of the vehicle. Now, I think I will keep it. The crew was skilled, friendly and worked fast. Couldn’t be happier. Will definitely bring my van back to this garage.”
“The only auto shop that ever sent me a thank you card after the repairs were completed. Had my Tesla parking brake fixed as Tesla’s wait time was 3 weeks! These guys are very professional and knowledgeable. While service is the same cost at Tesla, it comes with professionalism and a smile! Thanks for a wonderful experience”
“Truly the best auto mechanic in the DMV. I feel so blessed to have this level of kindness, care, and compassion when it comes to servicing my vehicles from such a hardworking and dedicated team. Honesty and integrity go a long way in my book, especially in the world we live in, and I feel so grateful for the care this team has put into making sure I'm taken care of. Both York Road and Falls Road locations are amazing, there's no where else I trust! Thank you Paul, Greg, and the whole team!”
“I first want to thank everyone who had hands on my vehicle. They did a good job from oil change to vacuuming to informing me about my battery down to making sure that all my fluids were ok. I Thank Sean who referred me who has always had a pleasant attitude and who has helped me with assisting me concerning several cars I've had. Finally Jiffy lube of Owings Mills is the first ones who ever did such a good job with my cars that I will spread the word and I will continue to use Jiffy Lube anytime I need work done to my car again Thank you”
“Good job fellas! They are professional and work hard here! Never been so impressed with getting an oil change. Found my new spot to get an oil change. Thank you guys!”
“Service here and location is great! All staff really take care of you and your car. Prices are reasonable and they always give great service !! Always explain what’s wrong with your car in great detail and answer all your questions.”
7:30AM - 7PM
608 Frederick Rd, Catonsville
Oil Change
“I stopped by today for a routine oil change and they took great care of me. From the front desk staff to the mechanics, everyone was very helpful and kind. I was out of there in less than 30 mins. They also gave me a great deal on a few other issues my car had. I highly recommend this location!”
“Can't say enough good things about Buckingham Auto. They are very thorough and keep you posted. Show you your old parts and are very honest. Shop is very clean. They go out of there way and check everything.”
“I recommend this shop. My family has used the services of Gary and the crew at Master Techs for maaaaany years. Many places can feel shady, untrustworthy, or pricey for no reason. There is no nonsense at this shop. You get what I'd say is more than what you pay for because they do great work, and assure that whatever problem you come in with is taken care of so you can leave feeling confident about your vehicle. I've also gotten a vehicle inspection from Gary and the price was fair, and the inspection was thorough! I felt reassured that my vehicle was ready for the road thanks to Master Techs”
“I was so happy to have been recommended to Keswick Auto by a neighbor. I found Jamal and the team to be prompt, efficient, fair in prices and honest in what work was necessary. I highly recommend Keswick Auto and will definitely be using them for any future auto care.”
“My experience here was absolutely astounding. I was involved in a rear end hit and run and I wanted to have my vehicle checked for the safety of my 18 month old daughter. I had called around to a few different places and wasn’t able to get in until next week.I called and spoke with Mike who told me to come in as soon as I could. Upon arrival I was pleasantly greeted and my vehicle was taken back immediately. The technician Logan did a full inspection of my vehicle, he did advise me that I will be needing brakes in the near future. Being a single mom it’s hard to find a place that will not nickel and dime you for every little thing. Mike was able to get me a quote for brakes that I will be able to afford within the time frame I need them done by. I have found my forever shop. Thank you gentleman.”
“The team here is always professional and courteous—and they are efficient. They always have specials going on yet never pressure their customers. I keep coming back.”
7:30AM - 7PM
10244 Reisterstown Rd, Owings Mills
Oil Change
“I like the convenience and availability of the service. I don't like the fact that you have to drive over a hole in the ground for an oil change and wait for the associate to tell you when to stop. It would good to also provide clearly marked spots on the walls and floors or even use an electronic sign like in a car wash, i.e., red for stop, yellow caution and green go. The last time I was there I was yelled at and told that I nearly drove into the hole. In addition, the garage was very noisy since cars were serviced in each bay. The technicians were yelling back and forth. My tech waited for some time for a part since only certain associates could hand out parts. I tried to get my tires rotated and my tech asked someone and they quickly said "no". It would be an enhancement to display an electronic menu before you enter the garage of the available services. I didn't like so many people running around the car. I felt like I should not be in the garage. My tech was very knowledgeable but was extremely tired. It seemed the workers may be over-worked.”
“Bring you car to NTB, don't go anywhere else because NTB is the best place you can get good services.
NTB keep up the good work ❤️❤️❤️❤️❤️”
7:30AM - 6:30PM
8114 Liberty Rd, Baltimore
Oil Change
“The Staff was and is excellent! I recently just got my first car. Its a used car but new to me! I had a bad with Mr.Tire down the street and my Mother suggested that I use Jiffy Lube because she has always had an excellent job done to here with all the cars that she had! I came in and all three employees treated me and my Mother with respect. They broke everything down to me from suggestions for the type of oil I should use down to explaining everything I needed to come back to fix soon and I could come back and get everything done over the next few weeks. Only thing I forgot to ask was for them to rotate my tires but I will get that done next Month when I go in to get the last 3 or so things done. Thank you to this great staff and keep up the great work!”
7:30AM - 6:30PM
2071 York Rd, Timonium
Oil Change
“I have been getting my oil changed at this location for the past 6 years and always have a good experience. Staff is always very nice. They will make recommendations about other services but are never pushy. Place is clean and service is completed timely.”
7:30AM - 6:30PM
109 York Rd, Towson
Oil Change
“I recently visited Jiffy Lube in Towson for an oil change and overall vehicle check-up, and I was very impressed with the service. The team was professional, efficient, and friendly from the moment I arrived. They explained everything clearly, didn’t pressure me into unnecessary services, and finished the job quicker than expected.
The waiting area was clean and comfortable, and the staff kept me updated throughout the process. I especially appreciated their transparency about pricing and recommendations—they genuinely cared about keeping my vehicle in good shape.
I highly recommend this location if you're looking for fast, reliable, and honest car service in the Towson area. I’ll definitely be back for my next oil change and routine maintenance!”
7:30AM - 6:30PM
1704 Woodlawn Dr, Baltimore
Oil Change
“I went to get an oil change and ended getting that plus more which I needed because the mechanic took Time to look for something that other dealers and mechanics do not”
7:30AM - 6:30PM
10519 York Rd, Cockeysville
Oil Change
“The best service I’ve ever had at any Jiffylube location! They were incredibly kind, and friendly. As a woman, I also appreciated seeing a woman employed at this location, and it made me feel completely different. Kudos to your incredibly professional, kind and courteous employees on 7/27 around 4:30 in the afternoon!”
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“Love this car place! Small husband and wife running it. Took my car here and they explained all of my options in detail and thoroughly answered my questions! I dropped my car back off to have the work done and they even finished earlier than expected!!!! 10 out of 10 will ALWAYS come here. I recommend this shop to anyone who asks”