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“I have been using them for 29 years. Always great service. They function as a team. To insure all services are completed correctly and accurately. The overall inspections insure you of services you may have missed or overlook. I will continue to use them for 20 more years.”
“I have been going to Lockett’s for a couple of years doing some major maintenance (100k tune up) and other standard car maintenance and brakes. Always honest and they stand by their work. Recently had a water pump replaced as it was going bad. After bringing the car home, there was a coolant leak near the repair. An o-ring caused it and Lockett fixed it immediately. Things like this happen and it’s the overall integrity that’s important.
Mike K”
“I’ve been bringing my car to New Life Automotive for a few years now, and Jesse has always taken great care of it. He’s super trustworthy, communicates really well, and their prices are very fair. I appreciate that Jesse is honest about what actually needs to be done — never trying to sell me on stuff I don’t need. It’s hard to find a mechanic you can really trust, but this shop (and Jesse especially) is exactly that!”
“Team at Charing Cross Care Center:
Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!
You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!
We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.
Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS
Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!
Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.
Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.
Stay safe, Happy Holidays, and Take care until next time ?
Warm regards,
The Jones Family
*Grateful Customers since 2006/2007*”
“If you're reading reviews trying to find an honest and skilled mechanic, you can stop scrolling. SERGE IS YOUR GUY.
This man is professional yet also personable, patient and kind. He goes out of his way to accommodate you, and makes difficult car situations so much less stressful. I called around 9am, asking if he could squeeze in a state inspection for a car we were coming into town to test-drive. We were coming from Frederick and wanted to have the car inspected and looked over before purchasing. Not only did he squeeze us in, he was able to do so earlier than anticipated. Serge was friendly and agreed to look over the car in general and let us know if he would recommend for purchase, apart from the inspection. He went above and beyond by telling us several things that we would never have known if we had not brought it to him, both good and bad. He did not charge us extra for this personal assessment and even advised us how much to offer on the car we wanted to purchase. Furthermore, this man is PATIENT. I called him back no fewer than 5 times within the hour to ask questions re: tag and title, state inspection report and other things and he remained kind and helpful. Thank you, Serge, for treating us like family and helping us to make a big decision. We are so thankful to have found your shop!”
“It's weird giving a car repair shop a great review but this is one place I really trust to be honest with what repairs my car needs or doesn't need. I haven't had a place tell me 'your rotors don't need replacing' yet and this is the first one. Excellent work, excellent speed of work, reasonable prices, not much more to say.”
“These guys are great. I had squeaky brakes and another shop quoted me at $1100 because they said I needed new brakes, rotors, calipers, piston press etc… I took my car here and they said the brakes were fine they just needed some lubricant and minor adjustments. Haven’t heard any squeaking since and saved around $1000. This shop’s honesty is refreshing in a world where everyone is just trying to squeeze every penny they can out of you. Highly recommend.”
“The gentleman in the office helped me inflate my tires today. They were super friendly and professional! The store is clean, and I’ll definitely come back again for future services.”
“Their customer service is beyond compare. They are patient and do a good job explaining things to you. I cannot recommend them enough. I drive from Towson to get my car serviced here - it’s worth the trip on 695!”
7:30AM - 5PM
200 W Padonia Rd Suite A, Timonium
Oil Change
“Brian and the other technician were very nice and helpful. Shop was nice and my car was returned in good condition (Ive had other shops leave oil and other residue around the dash/door). Would’ve given 5 stars if it wasn’t for me waiting for a while after having to reschedule my original appointment but they seemed busy and its the holiday season. Will definitely return for other services.”
“I have to give full marks to Frank Whay. He successfully diagnosed and FIXED a long standing electrical issue with my 2006 Chevy van. I was at the point of getting rid of the vehicle. Now, I think I will keep it. The crew was skilled, friendly and worked fast. Couldn’t be happier. Will definitely bring my van back to this garage.”
“The only auto shop that ever sent me a thank you card after the repairs were completed. Had my Tesla parking brake fixed as Tesla’s wait time was 3 weeks! These guys are very professional and knowledgeable. While service is the same cost at Tesla, it comes with professionalism and a smile! Thanks for a wonderful experience”
8AM - 8:30PM
704 York Rd, Towson
Oil Change
“Service here and location is great! All staff really take care of you and your car. Prices are reasonable and they always give great service !! Always explain what’s wrong with your car in great detail and answer all your questions.”
“The service is always good and doesn't take long. As a matter of fact their welcome greetings and making customers feel welcome it's just awesome.”
“I recommend this shop. My family has used the services of Gary and the crew at Master Techs for maaaaany years. Many places can feel shady, untrustworthy, or pricey for no reason. There is no nonsense at this shop. You get what I'd say is more than what you pay for because they do great work, and assure that whatever problem you come in with is taken care of so you can leave feeling confident about your vehicle. I've also gotten a vehicle inspection from Gary and the price was fair, and the inspection was thorough! I felt reassured that my vehicle was ready for the road thanks to Master Techs”
“Good job fellas! They are professional and work hard here! Never been so impressed with getting an oil change. Found my new spot to get an oil change. Thank you guys!”
“Can't say enough good things about Buckingham Auto. They are very thorough and keep you posted. Show you your old parts and are very honest. Shop is very clean. They go out of there way and check everything.”
“I was so happy to have been recommended to Keswick Auto by a neighbor. I found Jamal and the team to be prompt, efficient, fair in prices and honest in what work was necessary. I highly recommend Keswick Auto and will definitely be using them for any future auto care.”
8AM - 8:30PM
11724 Reisterstown Rd, Reisterstown
Oil Change
“My experience here was absolutely astounding. I was involved in a rear end hit and run and I wanted to have my vehicle checked for the safety of my 18 month old daughter. I had called around to a few different places and wasn’t able to get in until next week.I called and spoke with Mike who told me to come in as soon as I could. Upon arrival I was pleasantly greeted and my vehicle was taken back immediately. The technician Logan did a full inspection of my vehicle, he did advise me that I will be needing brakes in the near future. Being a single mom it’s hard to find a place that will not nickel and dime you for every little thing. Mike was able to get me a quote for brakes that I will be able to afford within the time frame I need them done by. I have found my forever shop. Thank you gentleman.”
8AM - 6PM
510 Main St, Reisterstown
Oil Change
“I went there to get only my engine oil changed, but they added my Viper fluid, checked the radiator fluid level, and checked the brake fluid. I like those additional things they did for me even though it wasn't the reason I went. They were speedy in changing the engine oil.
They're doing well.”
7:30AM - 7PM
608 Frederick Rd, Catonsville
Oil Change
“Awesome staff - Mercedes scheduled me in for 4:30 in Catonsville when I arrived they said their system made an error and I had to come back tomorrow (3 hours out of the way) called jiffy lube in Catonsville - manager answered and explained to me they can service a Mercedes Sprinter - I went there team is super nice and good people - I hope they get paid what they’re worth and the owner of this location realizes they have a great team. Would go again and I am very particular about my vehicle.”
7:30AM - 7PM
10244 Reisterstown Rd, Owings Mills
Oil Change
“I alway have a great experience!!! I have a older model vehicle (2004) and they make sure that my fluid lev are up and that any maintenance issues that they notice are brought to my attention. I was in desperate need of need of transportation fluid they were able to remedy the issue and the technician gave me a lot of information!!!! Highly recommend this location”
8AM - 8:30PM
8815 Baltimore National Pike, Ellicott City
Oil Change
“Bring you car to NTB, don't go anywhere else because NTB is the best place you can get good services.
NTB keep up the good work ❤️❤️❤️❤️❤️”
“The Staff was and is excellent! I recently just got my first car. Its a used car but new to me! I had a bad with Mr.Tire down the street and my Mother suggested that I use Jiffy Lube because she has always had an excellent job done to here with all the cars that she had! I came in and all three employees treated me and my Mother with respect. They broke everything down to me from suggestions for the type of oil I should use down to explaining everything I needed to come back to fix soon and I could come back and get everything done over the next few weeks. Only thing I forgot to ask was for them to rotate my tires but I will get that done next Month when I go in to get the last 3 or so things done. Thank you to this great staff and keep up the great work!”
8AM - 6PM
109 York Rd, Towson
Oil Change
“It's a small place but the employees are very attentive, courteous and accommodating. Service is quick as well. Kudos to Corey J., Jayden B., and Cameron S. for a job well done!”
“The best service I’ve ever had at any Jiffylube location! They were incredibly kind, and friendly. As a woman, I also appreciated seeing a woman employed at this location, and it made me feel completely different. Kudos to your incredibly professional, kind and courteous employees on 7/27 around 4:30 in the afternoon!”
7:30AM - 7PM
3617 Wilkens Ave, Baltimore
Oil Change
“Good store honest response with the service more into customer facing . Asked for wheel rotation while doing my car oil change checked the tires and recommended to switch the tires to do the wheel rotation honest recommendation and don’t want to make money by doing wrong service highly recommended place for oil change and other services .”
“Been going here since back n the day . New ppl n owners ,quick n cool . If u feel they missed something point it out n let them know ,they will take care of it .”
“I got a standard oil change and I was kinda expecting them to vacuum too. That didn't happen, wasn't it supposed to be included?? I did not receive a next oil change reminder sticker for front window either.”
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“Love this car place! Small husband and wife running it. Took my car here and they explained all of my options in detail and thoroughly answered my questions! I dropped my car back off to have the work done and they even finished earlier than expected!!!! 10 out of 10 will ALWAYS come here. I recommend this shop to anyone who asks”