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“Today I visited this post office for a passport job as per the appointment I had already made. It is not a large post office but located in a lovely place. I could feel the coziness when I entered the office, and everything looked in order. Soon I realized why the place is appealing and pleasant to visitors. Very professional, polite, and friendly staff are the backbone of every good memory you bring back with you after your job is accomplished. A gentleman who introduced himself when I asked his name as Anthony Brooks was handling all the visitors' jobs unilaterally. He was describing every single point a visitor may need to know before even they attempt to ask and was checking all documents and their contents with optimum precision and reminding them whatever needed to be added or changed. To provide a perfect job for every visitor, he had to go to the back part of their station and come back with the solution to satisfy the customers' requirements best. My job didn't take much time. However, I witnessed when he was handling other two customers' inquiries who had similar jobs ahead of me. I thought it was my commitment to let him and all dedicated individuals like him know that their devotion to their work and responsibilities are recognized. Let them know that their patience while handling customers with optimal care and respect and going above and beyond to make the jobs being carried as memorable pieces of art is getting noticed and admired. We all need to appreciate and recognize our community service providers in any positions they might serve the public. They are our community assets.”
“I go out of my way to come to this post office (I'm from the Germantown area). The atmosphere, service, and prompt help I get here makes it worth the extra few minutes. Thank you to those who work here for making it a nice post office to come to.”
“Passport services: Fast, efficient & friendly! This is the 2nd time I’ve had to get a new passport for my child and this was by far the best experience. The gentleman who waited on us was fantastic to work with. Everything was efficient & thorough.”
“It's insane that there are negative reviews for this place. I experienced no wait and all the postal workers were professional, competent and efficient. This is the gold standard for a post office and is what civilization looks like. ;)”
“The Asian lady working at this location was super helpful and patient helping me figure out how to mail a return package back to Estonia. I do think that it would be nice for her to have more help in servicing the other customers. That way, the line could have moved faster.”
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“Always helpful. Always professional. Nothing not to like about the staff or business. Just a great little small town post office.I've had a post office box here for years.”