Post Offices in Sterling, VA

“The clerk at the window was very helpful. The place was quite empty so I was quickly served. Google maps led me to the Marriott across the street. Until they fix that, Look at the address and the attached picture, and you'll find it. There are mailboxes out front and parking for USPS.”

“I have lived in Sterling more than 30 years and I’ve always experienced very kind service and knowledgeable assistance. I’m so sad to see their rating so low I hope that other people who have had good experiences share theirs as well. We all know saying that, “the squeaky wheel gets the oil”. I’m here to squeak a positive note for the interactions I’ve had at this post office. They are great!”

“I stopped in to get some stamps when there was one clerk on duty and 3 passport applicants. One was late, one was early, and the other one was on time. It was pretty chaotic with customers being ill-prepared and needing a lot of hand-holding (the late one had neither her passport application or a pen and was 30 minutes late when she arrived).Nonetheless, the clerk had a good sense of humor, was professional, empathetic, and honest. She answered one of my passport questions about their passport services and went out of her way to find a form for me, even though I told her I could come back when I was closer to renewing since she was so busy. I was impressed with how well informed she was about passport services that didn't apply to the USPS location and how respectful and calm she was under pressure. I was able to get everything done (lots of stamps and a mailing) with just a brief wait, and the clerk kept everyone content when it got even busier than when I first walked in. Good service should be appreciated, so I decided to leave positive feedback and express my gratitude for a job well done.”