Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Prince Frederick store. Customers can conveniently schedule in-store appointments or place online orders, with options for free 2-day shipping, express lockers, and same-day delivery. The store staff, including Kevin, Dominic, and David, are known for their exceptional customer service, patience, and technical expertise, helping customers resolve various issues with their phones and devices. Reviewers praise the staff's knowledgeability and ability to provide clear explanations, ensuring a positive and efficient experience. While the store can get busy, the team works diligently to assist all customers. Overall, Verizon's Prince Frederick location is a reliable destination for mobile and internet needs, with a dedicated team committed to providing excellent service.
I wish i could remember the employees name but they were patient with me picking out a new phone and case thank you! :)
December 2025
Great experience at the Verizon store today! Colin was so patient and helped us get switched over and work through the process with the call center. He was professional and courteous with each call center person making sure we had exactly what we need!
December 2025
James and Wayne provided me outstanding service and looked out after my best interest. I highly recommend!
