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“Owings mills Red Run location is amazing! Anthony and Jake are fantastic and will take great care of all your needs! A+++++ for. Customer Service...highly recommend!”
“WOOW!! I lost my money clip, with absolutely no way of finding me. Someone could have easily drop this in thier pocket and no one would have ever known. I will send Mr Marcus a gift for his efforts in helping with my lost money, and then also for taking care of me at the UPS Store.
Dear Owner and Mr. Marcus 1Z05E11A0392523051 is coming your way”
“They were so fast, early & got the job done with no complaints. I would recommend them to anyone & i will also be using them again. They all are very friendly & will tell you whatever needs to move, they will move it.”
“Kim is absolutely a GOAT!! She was the only worker in the store with a line of 10+ and growing. She was professional courteous and gave everyone exceptional customer service. She deserves a raise or a significant bonus!! She is truly a rock star!”
“Running a renovation business means we're always dealing with paperwork—mailing contracts, printing plans, or shipping items. The team at The Postal Secretary makes it all incredibly easy. They are efficient, helpful, and it’s a huge time-saver to have a reliable, one-stop shop for shipping and printing right here in Pikesville. They are an essential service for our day-to-day operations.”
“Chris was extremely helpful with my printing needs. He was patient and took the time to make sure I approved the job. The staff is always helpful here. I have no complaints.”
“I requested 8.5 x 11 programs and did not realize they need to be requested at 11 x 17 to fold into 8.5 x 11. The staff and manager were amazing...the programs look fantastic..shared it with our church contact she loved them...I requested the 11 x 17 just for the immediate family. This staff is amazing and will take care of you!!!”
“This place is a bit hard to find if you do not know that it is inside of Walmart. The Walmart entrance with the word market overtop the door is the closest entrance to get to Fedex. If you go in this door make a right turn before the cash registers and it will be there on the right.”
“The Package Place is close to my house. They can take care of any package and shipping needs that I have. Packages are picked up for mailing daily from their business. There is no need to go to the Post Office and wait in long lines for service.”
“I came here to ship an important document to my aunt in Florida, during my time in the facility I noticed the staff were very friendly and communicated with each other respectfully and in a positive manner. I believe the young woman helping me was named Earika (please forgive me if I misspelled your name). She was very polite as the computers kept crashing on her but she kept her cool. The manager was also respectful when giving instructions to the employees, honestly they seem to have a great team that works well together!”
“I’ve come here so many times over the years for my shipping and printing needs. They are super friendly and will walk you through anything you need and give you the best advice, and the staff always makes it work. Best customer service, all always helpful staff. Made the mistake and tried to go to a different location with a horrible experience. From now on, I'll stick to what I know.”
“Hello im a new comer to stores like this ,I dont know how to navigate thu the system all i needed was to email my copies to have them printed out i asked for help a young lady came over i explained to her im not familiar with this can she please assist me she look at me showed me the email and walked away i put that in she had no one else to wait on but me, their was another assistant in the front but she had a customer i waved at the young lady again she came over i said to her I never worked this machine before first time in here can you please help me she then push a button on the screen and said you need a credit card and it will come out here what's your number thats they sent you, I didnt know she didnt tell me when emailing they will give you a number so then she said wait for your number then put it in and walked away again 2 people came in the store i waited on a number to come thu I put it in but it was the wrong screen so now im getting frustrated cause she walk away twice and im still lost i went over got in line behind the 2 customer the second assistant excused herself and called me back to the place where I was i explained to her this my first time im a little lost on the next step she walked me thu everything show me step by step what to do (her name was TY)but the other young lady I didn't get her name she didnt stand there long enough for me to read her name badge I was so appreciative I thanked her and the customer she was waiting on ,he also said he was so please with the assistant he was receiving this young lady was patient, caring and understanding yall need more people like her ,and less like the other young lady I was going to give them one star ? TY saved the day thank you”
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“Ship and copy is my go to for printing and key making services! They are extremely quick and efficient and radiate friendly vibes always. They truly go above and beyond to provide great service by ensuring that their customers are more than happy with their results.”