FedEx Office Print & Ship Center in Owings Mills, MD is highly regarded for its excellent customer service and convenient location. Customers appreciate the friendly and helpful staff, including employees like Ceece, Jawanun, Diane, Ty, and Tyre, who go out of their way to assist with various needs. The team is known for their patience, kindness, and willingness to provide a positive experience, making each visit memorable. The store offers a wide range of services, such as FedEx shipping, copying, digital printing, signs and graphics, direct mail, and computer rental. Customers also value the ability to upload documents online for easy pick-up or delivery, as well as services like faxing, passport photos, lamination, and binding. The store is praised for being clean, well-stocked, and well-organized. Many customers choose this location over others due to its reliable service and welcoming atmosphere, often driving extra miles to visit. The staff's attention to detail, especially during challenging print jobs, and their warm demeanor make this FedEx Office a trusted destination for both small business needs and personal errands. Overall, the location is celebrated for its commitment to providing an exceptional customer experience, marked by kindness, professionalism, and quality service.
Awesome customer service every visit. Staff bends over backwards to please you. The manager is energetic and friendly, and sets the tone for the staff. They are assets to the FedEx brand. Many thanks Bernee Foreman
March 2026
Ty was very helpful with printing and scanning from an emailed document.
November 2025
Always efficient, knowledgeable, and helpful!!! I never wait long, and they’ll print return labels at no charge.