“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
“I want to sincerely thank Des and Ms. D at the CubeSmart on New York Avenue in Washington, D.C.
I have had my belongings in storage there for the past five years, and throughout that time, they have been a constant source of support. As I dealt with healthcare challenges and struggled at times with slow or late payments, Des and Ms. D remained professional, patient, understanding, and helpful. They guided me through CubeSmart’s processes and helped me navigate my options until I was finally able to reach my goal: vacating storage unit 1141 and closing out my account.
They have been nothing but professional, insightful, and kind. Their advice, support, and strategies made a difficult situation much easier to manage.
Thank you, CubeSmart, for maintaining such a wonderful, air-conditioned facility with convenient loading bays where customers can easily pull their trucks in, load up, and move forward toward a bright new future.
Thank you, Des and Ms. D. Your kindness and professionalism will always be remembered.
With appreciation,
The Marr Family”
“I purchased a car from an auction site but was informed that even though the car would run/start with a jump that it must be towed off of the property. I attempted to get a tow truck company to pick it up but they tried to charge me over $1000. So I rented a pickup truck and a car carrier from Uhaul.and it was more cost effective than getting it towed.”
“Everything was great. Customer service was excellent. My husband had a hard time reading the gas scale to 7/8. According to him he only saw 3/4. Other than that Everything was great. I would definitely return to this location.”
“The manager Danyelle and the Assistant Garrett always goes the extra mile to take care of the customer. I'm very pleased with their service and professionalism!”
“Nothing but good things to say about this location. They always go above and beyond my expectations! They originally reserved a mid-size car (a Malibu), and the look on my face must’ve said it all — I was not feeling that Malibu. They immediately upgraded me to an updated Charger, and I absolutely loved it!”
“Great customer service. Folks at the local office in Arlington, Virginia were very helpful. Truck was new, clean, and the rental was easy and efficient. I would recommend and would do it again”
“I was in a bar needing a last minute rental and the people at Enterprise truck rental were great I don't remember everybody's name my fault but Layton was really helpful and worked with me thank you”
“I picked up the Elantra from NEXTCAR at 10915 Georgia Ave in Wheaton. The location in Wheaton has an excellent team. Dauda is very patient and thorough. Jose pays attention to details that make a difference. Nick makes sure everything is in proper order. I have worked with all of them over time. The Wheaton location is my preferred place to get a vehicle. Yeme Tebje is most gracious. The commitment of everyone on her team to excellent customer service is a direct reflection of her leadership skills. She and her crew set an example that I wish other businesses would follow and fully commit to. Jack Fitzgerald would be very well pleased with how the team represents his own brand. They are preparing to move to a new location. It may be a bit of an inconvenience, but I will patronize them at their White Flint location if the team is there. They are that good. See for yourself. Rev. Kevin Newcomer. Learn Shop Inc. (Drive For Supplies.org).”
“Weekends are really busy - be on time for your reservation or else it's a bit more difficult to get your truck. Staff are kind, calm, and helpful though either way, in my experience. They do what they can to help and keep things organized.”
“I went a total of 25 miles, and the truck required 27.13 to refill. The gas was $2.79/gallon, its impossible to use that much gas for 25 miles. I spoke with the young lady when I returned the truck, but she said that there was nothing that she could do. I had the smallest truck at $19.95/day, didn't tow a car, and moved a 1 bedroom apartment in one trip. Something is not right. CHECK THE GAS, I DON'T THINK THE GAS GAUGE WAS CORRECT, IT SAID FULL TANK WHEN I GOT IT, BUT I DON'T THINK IT WAS FULL.”
“Honestly I think this location are doing Excellent customer service,They should just keep it up, especially kenneth and Taneesha they were very helpful in making sure the process was smooth by guiding me step by step by ensuring I have a safe and successful experience. Thank you UHAUL.”
7AM - 7PM
2421 Chillum Road, Hyattsville
Truck Rentals
“Johnathon went above and beyond to help me with my storage unit. When U-Hauls online customer service made promises that were not possible he worked within the system to find a unit that worked for me and was kind and considerate the entire time. Was taking calls throughout the time helping as many people as he could well still making me feel like he was focused on my issues and finding solutions. Couldn’t have done a better job thank you Johnathon”
“The Manager Ms. Toney is the best hands down. She works with you and is very understanding. I will use this facility over and over again as long as she is the manager. And I will definitely recommend her facility and staff to everyone who is looking for storage. Thank you.”
“Outstanding Service and Smooth Experience!
I had an amazing experience renting a U-Haul truck from this location! The staff was incredibly helpful, professional, and made the entire process fast and stress-free. The truck was clean, well-maintained, and ready to go right on time. Returning the vehicle was just as easy—quick and efficient with no surprises.
You can really tell they care about customer service and take pride in what they do. I’ll definitely be using this location again for any future moves. Highly recommend!”
“Rosa was such a helpful person even under my last minute changes. VERY ACCOMMODATING. She adds professionalism to U-haul. Even the young man helping me for pickup was patient and understanding. I appreciate the service I received. Keep them, especially dealing with the public. Thanks again... im a happy camper”
“Outstanding, Excellent, Professional Customer Service. Very Helpful, Easy online making my truck reservations, Staff was friendly. Helpful, Knowledgeable. Thankful for Your Services, Keep up the Great Services.”
“Staff can sometimes be short which is something they can work on but overall I come to this location all the time because they are efficient. You can tell Tyrone loves his job, he is very hardworking.”
“Once I did everything online app it kept saying waiting on approval for a long time and that was time consuming I don’t know what the problem was but Dazja got me right”
“Bashir, the local agent who helped with the tow dolly rental in Takoma Park (MD), was simply outstanding! He was very helpful and provided clear instructions on how to use the tow dolly. Since this was my first time renting this type of equipment and my first time towing anything, he offered solid guidance on using and securing my load. He's an excellent teacher, knowledgeable, and thorough. U-Haul Moving & Storage of Takoma Park benefits from his expertise and reliable customer service.”
“I had a great experience with Enterprise Truck Rental. The staff member who assisted me was professional, friendly, and efficient. They made the entire process quick and easy, answered all of my questions, and had me in and out in no time. I truly appreciate the excellent customer service and would definitely rent from Enterprise again.”
“Metro Truck shop rental service and staff is very helpful, friendly and knowledgeable. Shop is neat and clean, And to my surprise has A/C.!! Our company is a loyal customer leasing road trucks yearly. Trucks are in great shape, And the daily maintenance program at the shop is of great quality. Our company truly enjoys leasing trucks, And partnering with Metro Truck.”
8AM - 5PM
109 Main St, Laurel
Truck Rentals
“I have been coming to the for a few months now. I first came to them right after my son died to get a car to attend his funeral. The person that worked with me was very patient and kind and understood my situation offered his condolences. The only complaint that I have is there sometimes the wait time is can be long. But all in all, I would highly recommend them and we’ll continue to use them.”
“I cannot say enough about the pleasant and helpful experience I had with Penske Capitol Heights. I had a personal move from Raleigh to Lanham and while moving itself is stressful and rarely goes according to plan, the staff at Penske eased some of that for me. From answering the phones with care and professionalism to offering suggestions to help make the move seamless to being flexible as our move plans changed I am very happy to have been a first time costumer. The truck was clean and reliable, the pricing was reasonable and the service was outstanding. At a time where I am very decisive in where I choose to spend my money I am happy to support a business that actually values costumer satisfaction and service first. They’ve easily earned themselves a lifetime customer! Special thanks to Cal and Al for being so patient and accommodating during the rental return process :)”
“Went there we were in need of a truck because our truck had broke down. Got there. They had everything ready for service with a smile always love going there. The staff is very polite and always welcome you When you open the door”
“Henry helped me today and he was absolutely delightful! He made the whole process of getting a unit very easy and very quick! I would definitely recommend getting a storage unit here.”