Bassett Furniture offers a wide selection of quality furniture for every room, including bedroom, dining room, living room, and outdoor pieces, along with accessories like lamps and rugs. Customers appreciate the opportunity to customize their furniture in the design studio and receive assistance from helpful interior design consultants. Many reviews highlight the excellent customer service, with staff members going above and beyond to provide valuable guidance and education about product options and manufacturing. Several customers have shared positive experiences working with knowledgeable consultants who made the furniture shopping process enjoyable and manageable. For instance, one customer praised a consultant for her attentiveness and ability to create a personalized floor plan. Another family expressed gratitude for a consultant's deep understanding of design and ability to consider their diverse needs. Customers noted quick delivery times and the importance of American-made products, which further enhanced their satisfaction. Overall, Bassett Furniture is recognized for its outstanding customer service, knowledgeable staff, and a pleasant shopping experience. Whether shopping online or in-store, customers feel supported and confident in their choices, making Bassett a top destination for quality furniture and home decor.
My experience working with design consultant, Tiffane was a pleasant one! This was the first time I have made a purchase at Bassett, and I have to say making a design decision was a challenge, because of the varied options available. I appreciate the time and effort put forth, and look forward to enjoying the furniture... read full comment
March 2024
Pinky Connell-Lake's guidance was exceptional. I have chronic back pain. She moved right away to show us options that we thought would be best. She encouraged us to consider additional options without a hint of a hard-sell, for which we we are very grateful. Any customer would be highly fortunate to work with her. Thank... read full comment
March 2024
Pinky was extremely helpful and patient with us. Her expertise was extremely helpful. She was very knowledgeable about the products that we were looking for. I would recommend her to anyone going to Bassett Furniture and looking for furniture.
