Hotels in Rockville, MD

“I have stayed many times at this location and it's always a wonderful experience. The staff, especially the General Manager (Claudia), has always been so sympathetic, empathetic and kind to me over the years; paying good attention to my disability needs and making sure that I have a safe and secure accommodating room.”

“A very nice and well-kept Marriott with great service and hospitality. The room was very clean and modern. Additionally, the bed and pillows were high quality. The hotel has a decent restaurant and is easily accessible from the nearby North Bethesda metro station. The only thing I wish would change is that their parking is very expensive compared to other hotels in the area. Overall, I would highly recommend this property to others, and it was a pleasure to stay at this hotel.

Rooms: Rooms are very spacious and modern.

Walkability: Very close proximity to North Bethesda metro

Food and drinks: Very decent restaurant on the property.”

“I have been at Extended Stay America for almost 7 months, during my stay there have been good and not so good things. However, over all it has been a good 7 months. Two employees that truly stand out and go above and beyond to make the stay comfortable is Donnie and Major. I applaud you both for your continued hard work and dedication, you both show exceptional customer service care.”

“I had a wonderful stay at this hotel which was enhanced by the supreme service by staff, particularly the male, Caucasian with the glasses and beard working the day shift desk on 1/29/2026. Said staff member went above and beyond with a request I had, plus he had a superb attitude. I wish I caught his name, but if management reads this review, please commend this fella and promote him a level up. Thanks!”

“It's not a bad hotel. The room was comfortable. The issue I had with this hotel and what caused me to give it only four stars have to do with service and the non-disclosure of the $100.00 incidentals deposit. I understand some hotels like to charge an incidental deposit, then as long as you don't damage the room you'll get it back. In the meantime though, it denies you use of those funds. However, I made this reservation through the Best Western website, as I always do, and I read all the fine print very thoroughly to see if there is a deposit charged. When I do see that they charge a deposit, for the most part, I will not use that hotel. When I get there, as I'm checking in the clerk said there is an incidental deposit which you will get back. I asked why it was not disclosed on the website or on any signage or notification at the desk when you check in. When I asked him about it he said that every hotel charges an incidental deposit. I told him that they do not do that it is up to the hotel management whether they're going to do that or not. Now I realize that hotels do charge it incidental deposit when the ownership of that particular property decides that's what they're going to do. It is not the policy of the Best Western brand. I am a Diamond Select member and have been for quite some time. I just take exception to non-disclosed fees by the property before you decide to book the room. He told me that you need to call the hotel before you ever book a room. I did speak to the management about it when I checked out. I don't know if they'll ever do anything about it, but I do know that I probably will not patronize this particular property again.”

“Best Sheraton location I’ve been to. The staff are extremely attentive, kind, and remember who you are. Shout out to everyone who works at the front desk! It’s a fun atmosphere for the family.”