I bought some items at the J Crew store in Rockville for a friend. My friend could not find the gift receipt and it seemed that he was not going to be able to do an exchange. But we talked with an employee called Justin and he took care of our problem and solved quickly and efficiently. He did a great job!
August 2024
Shopped to pull a quick summer wardrobe for a client. Regional director was visiting and gave great information. Sales person was very helpful.
August 2024
Every time I have walked into this store I have had a positive shopping experience.