Marlo Furniture and Mattress Store in Rockville is highly praised for its friendly and professional staff. Customers frequently mention sales associates, especially Natalia, who is described as knowledgeable, helpful, and attentive to their needs. She provides practical advice and excellent service, making customers feel comfortable and well taken care of. The store's customer service team, including Ati and Anita, is recognized for being friendly, patient, and attentive, answering questions thoroughly and ensuring a smooth experience. Customers appreciate the personalized suggestions and the respectful, kind attitude of the staff. Many express satisfaction with their purchases and look forward to returning. Overall, Marlo Furniture in Rockville offers a welcoming environment with dedicated staff who prioritize customer needs and deliver great service.