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“Loved my repair experience here. They did a great job and had my phone good as new same day. Easy to set up an appointment, super friendly service. Had me laughing and at ease. Definitely recommend.”
11AM - 7PM
2102 Veirs Mill Rd, Rockville
Mobile Phones
“We visited it for the first time a couple of days ago, I wish we had done it before walking from store to store all those years ago.
We are delighted with the customer service offered by Wilber in every way, not to mention his kindness.
There is no doubt that it will become our favorite Cricket venue.
We recommend!!!”
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“Josiah is exceptional! He spent a lot of time with my husband and me. We upgraded my husband’s phone, and Josiah took a lot of time explaining everything to us! He is extremely knowledgeable about all issues and extremely patient. He is a true asset to your company.
Thank you,
Garry and Allie Ground”
“As someone who works independently, I must commend Josh for running the store by himself (being there less than a year) and solving everyone's issues with ease. Best verizon store I have been to. Will definitely be back for all my Verizon needs.”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“A really nice man last week named Walkman helped me transfer an app from an old phone to my new phone and the app was no longer available but I had found it on my old phone he absolutely saved my life with his help”
“My iphone was lost in the Shenandoah River while innertubing last Saturday. I got a new one at Apple and these AT&T guys helped me get my new phone activated and fully restored from backup.
The employee who provided service (former Marine) was exemplary and exceptional in his knowledge and professionalism. I wish I could deal with him in all of my business dealings everywhere I do business. I would gladly hire him if I had a need and he was available”
“Carlos helped me move back to T-Mobile after a disastrous 3-week stint with AT&T. He, Abby, Amber and Sachin were so helpful and nice. I had several business lines to move back and they handled everything with ease. Their professionalism and expertise were night and day compared to the competition. I walked out with everything set up and working, which one would expect everywhere, but I found out is not always the case. I highly recommend going to this store in particular if you need anything. Great service. Great people. High recommend.”
11AM - 7PM
5700 Bou Ave, Rockville
Mobile Phones
“Been to this Target store twice in the last 3 days. Saw some great deals on Headphones, Clothing items, DVDs and Trading Cards. It's always convenient to park on the 3rd floor of the garage. The 1st floor is always congested, because people always park there and act like that's the only available parking area, causing so much traffic!Anyway, there's a Starbucks inside this location, which is nice. The employees are friendly and helpful. The layout is great, pretty organized for the most part and things are easy to find. They mostly have a variety of items in stock and with good inventory.”
“Excellent well-maintained location. Only minor difficulty is upon entering the store it's not entirely clear what to do if all the employees are engaged. Even a sign saying something like "please wait to check-in with the next employee" would be helpful for guiding a first-time visitor. It wasn't a big issue though and the process was still pretty smooth.
I worked with Gavin and he was absolutely fantastic. Incredibly competent and willing to help with a complex situation. I would return to this store again just to work with him if I needed help in the future.”
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“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”