Staples Travel Services is a popular business that offers a range of services to its customers. Based on the reviews, the business is known for its friendly and competent staff, who provide efficient and helpful assistance. The store is praised for its well-stocked inventory, with customers finding the items they need, such as toner and a variety of office supplies. The online ordering service is also commended for its efficiency and the quality of the products. However, some customers have reported inconsistent customer service experiences, with some instances of curt and unhelpful responses from staff. One customer expressed disappointment with the security measures, where an item's security cable was not removed until the alarm went off. Despite these occasional issues, the majority of the reviews highlight the positive aspects of the store. Customers appreciate the bright and colorful atmosphere, the convenience of the UPS drop-off service, and the wide selection of products, including unique items such as specialty binders and laptop sleeves. The staff are described as friendly and helpful, with one customer particularly praising Karim for his polite and extremely helpful assistance during an emergency situation. Overall, Staples Travel Services is seen as a reliable and enjoyable shopping experience for its customers.
Fantastic people here! When I walked in I was immediately greeted by the friendly Enoch, who called on his radio for Ben. Ben was friendly, competent, and efficient, making sure my passport photos met all the guidelines, and sending me on my way with photos in hand in well less than the advertised 10 minutes. I am very... read full comment
December 2022
A huge thank you to Karim (I hope I'm spelling that right) for helping me with an emergency product lookup that saved the day for me. He was polite and extremely helpful. Really appreciate him as someone who has also worked retail and know it isn't easy this time of year.
