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“It's a nice locally owned place to drop off a return package. They have 2 parking spaces marked reserved for customers of this store just outside the entrance (in this photo), plus they validate parking in the garage that's attached. My big question before coming here was about the parking situation so answering it here for others!”
“Very good and convenient. I use this UPS store for drop offs when I am in the area. They have a self service kiosk which makes it easy as you can skip the line and scan packages in for a receipt yourself. Staff always seem friendly and polite.”
“I have been coming to this UPS store for a while so the positive review is overdue! Lovely, well-informed, and helpful customer service. From notary services to passport photographs to regular mail to Amazon returns, this is an ‘everything’ store. Most recently I was helped by Shrutika who took passport photos. Overall a great experience!”
“This fedex store is the best fedex store in the DMV..possibly America. Rarely a long line..staff always attentive/knowledgeable and helpful. Danny, the g.m. is one the best g.m.'s of any business i go to. , the assistant should isaih should be the g.m. &Danny is talented enough to become a district manager.
Today..William, lead consultant -went the extra mile & performed a miracle for me. I advise any fedex customer nearby to go to this location (never UPS) & request William/ or Isaiah if possible. William is a problem solver & will solve any of your shipping or packaging needs. If fedex is smart..they will promote William & isaih before a competitor discovers them.
William & isaih should be general managers of fedex stores & Danny ..the g.m. should be regional manager/one day C.E.O of Fedex .or UPS. , if he wants to slumber it
Kudos..fedex rockville pike..kudos fedex for employing it's entire fedex team at this location.
July 15th
Today..newest employee Diego was professional ..Quick and quite helpful.
A great addition to the best Fedex store in the DMV
Uodate..September 11 (9/11)
Danny tiday helped me hold a delivery for an additional needed2 weeks. Danny again proved he is the best Fed ex G.M. in America
A week ago, Diego provided superb service/even helped carry a heavy package to my car
Danny..give Diego a raise before a competitor steals him from you
Fedex..give Danny a raise..surely a head hunter will offer him a better & higher paying job. Currently, he runs your best Fedex store in my region...possibky America”
“Very pleased with FedEx's Print and Go service, and the options it provides, including being able to email files to print. I needed two docs printed. I attached them in the same email (look for print and go email address at FedEx). And within 3 mins (can take up to 5 based on instructions), received email confirmation and a code to enter on the multifunctional printer / copier at the FedEx Office store. Came into the store, found one of multiple machines available, and followed the prompts on the copier. The area had a surface right next to the machines where you can set your stuff down to sign, or staple. Staff's friendly too if you need help! But don't need to talk to a single soul if you don't want to, to take care of what you need.”
9:30AM - 6:30PM
966 Hungerford Dr Ste 8a, Rockville
Shipping Centers
“I sent a box to canilla Guatemala and I've never had any problems id definitely recommend this company! The secretary are always a pleasure to speak with , and the guy who comes pick up the box is very friendly as well.”
“Jason and other staff members were very helpful with a complicated print job that came out beautifully! I have already gone back for more help and more copies of that beautiful piece. Highly recommended!”
“I came in on 8/9 between 12pm and 1:30pm. My friend was returning an Amazon item. The line was long and when we entered the line, there was one woman working at the moment. A second young lady came in a few moments later to assist with Amazon returns and dispel the very long line. When my friend finally was called, Esther assisted us with my friends (long) return lol. She was kind and greeted us and started with the returns. The phon was ringing, and she attempted to assist the phone call and my friend. She called for other staff members to assist the phone call and gave very clear communication about what the phone caller would need. She informed the caller about attempting to call for assistance and politely asked if they would wait for a moment because the amazon line was so long and (there was very limited staff present). Her professionalism, kindness, honesty and customer service was very telling of her character. And she did this WHILE helping my friend with returns. Esther, you are amazing!”
9:30AM - 6:45PM
7331 Calhoun Place, Rockville
Shipping Centers
“The two men who were at the counter both helped me with patience and kindness. Great experience at this location. Easy & short walk access to front door as I have a disability.”
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“Chayla at Parcel Plus absolutely saved my day. I needed a same-day notary with no appointment and everyone else turned me away. She answered the phone, told me to come in, and notarized my documents quickly, professionally, and with the best attitude and a bunch of laughs. I am a busy mother and she was nothing but efficient, knowledgeable, and genuinely kind. I'd give her 10 stars if I could!”