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“Carrie provided exceptional customer service during my visit to UPS. Despite being the only employee working and managing a line of about eight customers, she remained calm, professional, and friendly throughout the entire process. She took the time to assist each customer with patience and a positive attitude, never making anyone feel rushed.
Her service-driven approach, professionalism, and ability to stay composed under pressure were truly impressive. Carrie is a great example of outstanding customer service, and UPS is fortunate to have her. Thank you for making a busy experience a pleasant one!”
“I have been coming to this UPS store for a while so the positive review is overdue! Lovely, well-informed, and helpful customer service. From notary services to passport photographs to regular mail to Amazon returns, this is an ‘everything’ store. Most recently I was helped by Shrutika who took passport photos. Overall a great experience!”
“Tons of FREE parking, helpful staff, my go to for most of my business activities.
I drive 15 min to this location rather than go to silver spring which is a 5 min drive.”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“Top notch customer service, knowledgeable, informative and thorough. I really feel confident in the employees at this location. I sent out a 2 day shipping envelope and found retail items to purchase which made me super happy. Extremely pleased with this FedEx office location. There was ongoing customer traffic while I was there. Definitely busy. I'm a former FedEx Ground Hagerstown HUB Package Handler employee that appreciates the business.”
9:30AM - 6:30PM
966 Hungerford Dr Ste 8a, Rockville
Shipping Centers
“Jason and other staff members were very helpful with a complicated print job that came out beautifully! I have already gone back for more help and more copies of that beautiful piece. Highly recommended!”
“I sent a box to canilla Guatemala and I've never had any problems id definitely recommend this company! The secretary are always a pleasure to speak with , and the guy who comes pick up the box is very friendly as well.”
“A few weeks ago I came in and had a wonderful experience worth sharing. My printer broke down a few months ago and Ive been researching new ones with disappointment bc I cant use the same ink that is compatible with my old one, I have lots of it left over.
Sam was super knowledgeable, helpful, and nice when I asked about a good printer recommendation. I had been researching the Epson so when he shared all the perks plus it was on sale and I could get credit for my printer and old ink cartridges it was exactly what I need.
He also shared the importance of maintenance every few months as a way to prolong the working life and quality of your printer. Given good customer service is so hard to come by these days it's important to acknowledge when someone goes out of their way to help you. Sam did just that. I'm very happy with my Epson printer! So far so good.”
8:30AM - 8:15PM
7331 Calhoun Pl, Rockville
Shipping Centers
“The two men who were at the counter both helped me with patience and kindness. Great experience at this location. Easy & short walk access to front door as I have a disability.”
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“Chayla at Parcel Plus absolutely saved my day. I needed a same-day notary with no appointment and everyone else turned me away. She answered the phone, told me to come in, and notarized my documents quickly, professionally, and with the best attitude and a bunch of laughs. I am a busy mother and she was nothing but efficient, knowledgeable, and genuinely kind. I'd give her 10 stars if I could!”