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February 2024 by Trudy A.
Bought a 75" Samsung OLED TV. Followed the recommendation to upgrade to a faster 'refresh' model. Also added a Sound Bar. All in all, 3 suggestions that made our purchase absolutely perfect. Delivery and installation was completed quickly and professionally.
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January 2024 by Barbara M.
If you want excellent service ask for Mike at the Big Screen Store in Rockville. He put together exactly what I was looking for, and followed up to make sure all went well. The installers were great, too. I've worked with this company through the years, never considering going any where else to purchase TVs, sound systems, and furniture for the media room.
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September 2023 by Maurice Miles
Jason was very knowledgeable regarding the Samsung television of choice. The Big Screen Store has great pricing, to include no sales tax, extended warranty, and quick delivery. What more could you ask for?! I’ll be sure to return for my next Samsung television purchase. Thanks for the first class service!
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September 2023 by Alan Simensky
This is a great place to buy a tv. They are very knowledgeable, have great options, and delivery is fast and easy. Highly recommend.
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September 2023 by Manucher D.
We were in the market to purchase a Samsung QLED TV and after researching on the internet we decided to visit The Big Screen Store. We were greeted by Ed hodge who was extremely knowledgeable and friendly and spent valuable time in demonstrating the Samsung OLED 65" TV and the Samsung soundbar. We were highly impressed with the picture quality, the soundbar and competitive pricing. Without hesitation we made the purchase. The delivery and installation were carried out efficiently by their technicians. The store is very well laid out and the after sales service is excellent. We are very happy that we made the right choice of visiting and making our purchase at The Big Screen Store. Highly recommend anyone who is in the market to upgrade the TV and sound system.
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August 2023 by Jeffrey Greenblatt
The individual you sent [I believe his name was Robert] to move the TVs was terrific. Very knowledgeable & efficient. He gets 5 stars.However, the price you charged for such simple services was ridiculous. Your greed warrants 2 stars. If there is a next time I would look elsewhere.
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August 2023 by Manucher Daruvala
Ed hodge is extremely knowledgeable and friendly and spent valuable time in demonstrating the Samsung Qled TV and the soundbar. I was highly impressed and made the purchase. The store is very well laid out and the after sales service is excellent. We are very happy that we made the right choice of visiting and making our purchase at The Big Screen Store.
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July 2023 by James Rhyne
Excellent selection of Samsung flat panel TVs. Staff is very knowledgeable and helpful. Prompt delivery of merchandise.
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June 2023 by Len L.
This place is definitely where you want to buy your next TV. Staff is friendly knowledgeable and their prices are hard to beat. Delivery is awesome I have bought TV's from other places and it was nowhere near what you get after purchasing your T.V. from the Big Screen Store.
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May 2023 by Gregory Jefferson
Purchased three Parker Hill Sectionals, a fireplace TV stand, a Samsung QN85QN90B, and the Samsung 990B sound bar system with rear atmos enabled speakers. Ed and Mike were extremely knowledgeable and very easy to deal with. Highly recommend working with him and his colleagues.
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April 2023 by James Yodichkas
From the time I walked through the door until the installation crew completed their work, everything was superb. The picture and sound are awesome and I am enjoying everything the system offers. Would recommend anyone interested in a great experience visit The Big Screen store.
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April 2023 by Octavius Brent
Jason was very patient with me through the entire process even though I ask two millions questions. He made sales process so easy and comfortable. Yes, I would recommend the Big Screen Store to all my friends and family and I would also tell them to Jason.
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March 2023 by Michael Benefiel
I walked into The Big Screen Store and met Mike Lowery, who was helping another customer. I watched as he answered questions and demonstrated his knowledge of the variety of screens, soundbars, and options. He finished with this customer and proceeded to answer all my questions. Offering financing was the deal-maker and I have been enjoying my home system ever since it was installed.
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March 2023 by Arnold Aubrey
My wife and I had the opportunity to work with Mike Lowery at the Rockville store concerning leather theater seating. Mike made our shopping a very pleasant experience, with no pressure. After looking around at other stores, we decided that the Big Screen Store had what we wanted, so we returned, and bought a seating group that was an upgrade from the original model. Mike explained the delivery date, setup, and the warranty of the model. The seating was delivered as promised.
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March 2023 by Kerry R.
It was a pleasant experience buying my TV at the Big Screen store. I bought it at Super Bowl time and the store matched (or was below) the prices offered by Amazon & Best Buy. It was great to have someone to show me the TVs and soundbars and their features and to actually see what I was buying. The guys are really nice and I'm glad to have someone I can call if I have a problem.
