The Big Screen Store is a trusted retailer serving Baltimore and Washington, specializing in home entertainment products. It is the area's only exclusive Samsung TV dealer, offering a wide range of sizes from 43" to 130" at guaranteed low prices. The store also stocks Samsung and Definitive Technology soundbars, surround sound systems, reclining seating, and wood TV credenzas. Customers appreciate the knowledgeable staff, who are friendly, helpful, and respectful of their needs. Many reviews highlight the excellent customer service, easy and straightforward purchasing process, and fast delivery and installation, often within a day. The staff is experienced and honest, helping customers find the right TV without pushing unnecessary extras. The store maintains a low-key, welcoming environment where customers can explore options comfortably. Overall, The Big Screen Store is known for its professionalism, competitive pricing, and dedication to customer satisfaction, making it the go-to place for home entertainment needs.
Great experience. Knowledgeable sales people and install was quick and easy! Will purchase all of our televisions here in the future.
June 2026
Great customer service experience stopping by the Rockville location and working with Ed.
June 2024
Mike in the showroom was very knowledgeable and helpful. Pricing was competitive and included free delivery. The installers were on time and did a great job. Overall a great experience.
