“Employee (who also happened to be the manager) was great. He went into back several times for shoes for my daughter before we finally found a pair. He was so pleasant the whole time.”
“Came here to get a pair of Jordan's. The associate told me they didn't have my size but he was able to get it delivered to my house for free with no shipping cost. Phenomenal customer service ?”
“Mark is truly a professional, and a saving face kind of employee for this location. Having somebody who knows what they're talking about for once is both assuring new. He was the kindest person that you could have hoped to come across. His wealth of knowledge gave me confidence in my purchase, he showed a true understanding of the sport my skill level and the equipment. Professionals like this are few and far in between and I guarantee this gentleman is not respected enough. I'm glad I only had to make a purchase like this once, but if I ever made one again I would surely do it exclusively with Mark. This is how you sports.”
“**Update** - I have put over 600 miles on those new Gator Skin tires mentioned below on the roads of Dorchester County. No flats. Happy and glad the shop put these replacements on my bike in June.
Stopped by on a weekday right after opening time without an appointment for an adjustment of my front derailleur on a used race bike I bought 2 years ago for Ironman Eagleman. Two guys stopped what they were doing, fixed it, and then I asked about tire replacements which had been on my bucket list. They inspected my tires, found a piece of embedded glass (lucky I made it there), recommended wider gator skins due to my regular riding, offered to do it on the spot, replaced the tires at a very competitive cost after checking Amazon when I got home. Excellent attitude of service, especially without appointment. Highly recommend.”