-
January 2024 by Kelsey D.
I was greeted as soon as I walked in the door. However, I was given all incorrect information and was sent away. I walked into a nearby Verizon store and asked the exact same question. The other store took the time to pull up my account, answered all my questions and got me squared away. Shame this store wasn't willing to do the same and lost a sale.
-
January 2024 by Paul Dendorfer
Easy to make a payment.
-
November 2023 by Rachel Chatterton
my mom purchased a phone from another store and went in to get data transer and they turned her away becasue no one at the store would make anything from her becasue she purchased the phone over the phone from verizon sales conusltant.. DO NOT GO HERE THEY ONLY WANT YOUR MONEY AND CUSTOMER SERIVCE IS A 0
-
November 2023 by Armond Torre
3 times for the same problem with new samsung s23plus phone.Absolutely no help from them. It was a total waste of my time.
-
September 2023 by Jacob Jackson
Thomas was delightful. Made everything easy for our upgrade and sent us home with an iPad too!!
-
August 2023 by Justin Gillespie
I went to upgrade my phone to the IPhone 14 Pro Max Ryan was are sever he was awesome had no issues he was friendly and helped us I’m so glad we had a good person and I love my IPhone 14 !!
-
July 2023 by Robbie Whittington
I was more than happy to have the opportunity to work with Destin. He made my experience so fulfilling. He was very knowledgeable about the products. He took his time with me because I am old and not sure what to do with my phone. Very polite about helping me out with my old phone and easy suggesting what I needed to do. He made me happy to see what I could choose from. Absolutely love my new phone and I don't think I could have done it without him. Thank you from the bottom of my heart ❤️ Roberta Joyce
-
July 2023 by Sana Haque
Great customer service! I was able to buy a new phone and set it up in a timely manner. The sales person , Destin, was thorough on how to use the new phone and also made sure all my apps were working before leaving the store.
-
July 2023 by Gordon
Great customer service both times. Knowledgeable staff. The move as fast as they can. It can be grueling. Give 'em a break.
-
May 2023 by Shequanna Cannon
Drove from a different state because the store closes at 8pm. Arrived at 730pm to purchase a phone for my daughter bday only to be told that an appointment is needed because they were short handed. There were two employees in the store, one a manager, who were not doing anything at the time. Actually they were sitting down, but told us because two employees called out they could not sell us a phone because we did not have an appointment. The most important question was “how was I supposed to know” an appointment is needed ? And if you’re not doing anything right now, why can’t I just be service ? We were there in enough time to get a phone. What I kept hearing is that they were closing in 30 min. Seems like they just didn’t want to do anything that would prevent them from leaving on time smh. TerribleNo stars for me but I had to choose one
-
January 2023 by M. joseph
It's apparent that Verizon wants you to go online and handle your business. The employees act as though they are bothered you had the audacity to show up in person. I guess that's what the world is coming to
-
December 2022 by Nagoto Sen
Worst store I've ever been in and that's saying a lot because every Verizon is really sub par at best walked in an waited 10 minutes for help The employees standing there doing nothing
-
December 2022 by Jay M
Cannot stand the process just to ask a simple question. Just wanted to touch and see a phone so I could go home and order online. Salesperson was not much help and there is a disconnect in understanding what the online people tell you and the store people. Every...Single...Time.
-
December 2022 by Aisha Rob
Thomas and the other staff members were so sweet and awesome. Excellent customer service and extremely professional.
-
November 2022 by Duane Shores
Best service out there in my opinion and that's based on reception in my living area. Add-ons made easy without digging deep into my pockets. Galaxy book go 5g earned my recommendation with a 5 star review. I recommend Verizon wireless for their Salisbury MD store has great customer service, honest and dependable. Thank you, Duane.