Verizon offers a convenient shopping experience for your mobile, 5G home internet, and business needs. You can visit their store in Salisbury or shop online to schedule an in-store appointment or place an order. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery available in some areas. Customers have reported generally positive experiences at Verizon stores. One customer had a good experience getting their first iPhone, although they felt the staff could have provided more thorough guidance on the differences between Android and Apple devices. Another customer had a quick and efficient upgrade process, with a helpful representative named Tony assisting them. Customers have also praised the professionalism and friendliness of Verizon staff, such as Jayana, who helped a family member with a new phone and adjusted the customer's plan to save them money. Similarly, a customer named Ryan provided excellent service when the customer upgraded to the iPhone 14 Pro Max. Additionally, a customer named Karen was described as very professional and easy to talk to. Overall, Verizon appears to offer a convenient and generally positive customer experience, with knowledgeable and friendly staff members.
Ken’s customer service skills are exceptional! During our visit he simultaneously helped another customer who referred to him as “The Ace” because he competently solved an issue. I recommend Ken for employee of the month.
March 2026
Thomas is very knowledgeable concerning what options are available to me and always honors our appointments and extremely professional.
March 2026
Go see KEN!!! He is honest and transparent and will make you feel valued!! Will be returning just for him!!!
