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“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“At The DEW Center (dewdoctor.com), FASTSIGNS of Odenton, MD is our go-to place when we need anything to do with signs of all kinds for our business. We have been their client since the inception of our practice. They understand our needs, have the expertise and resources to deliver and they do that at such a high professional level, they leave no questions about their work ethics. We truly appreciate their excellent work and will recommend them anytime.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”
“Amazon returns ? are now directly at the entrance to the left. Not at printing. You will need to wait in a line while the cashier helps the staples customers first. The staples employees aren’t allowed to take an Amazon customer if there are staples customers in line, and there’s only one cashier. Prepare to wait if there’s a line. The guy working was nice and apologized for the wait, it’s just weird that there are multiple employees working at once untasked and only one cashier for both cashier and Amazon returns.”
“Andrew was great to work with! Appreciate their quick responses aand turn around time. Thank you so much for being so flexible when we needed it most! 5 Stars!”
“FedEx On-Site -- This location is not listed when you search "Fedex" on Google Maps, but this store provides the FedEx service. The nearby Walgreens would not take FedEx packages larger than their cabinet, but this location said "if It fits through the door we will take it". And you can pull up in the loading zone too. Super happy.
This is my new drop off location.”
8AM - 6:30PM
6925 Oakland Mills Rd, Columbia
Printing Services
“Had a wonderful experience with this UPS store. The notary helped me print some documents, notarized and packaged everything I needed for my application. He went above and beyond by helping me scan my documents for a clearer resolution and printed it free of charge. It was very kind and made a huge difference on a stressful day trying to mail in applications. My package also arrived the next day as promised. Highly professional service and excellent customer care.”
8:30AM - 7PM
841 E Fort Ave, Baltimore
Printing Services
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“Excellent service. They went above and beyond to provide a banner that I needed quickly. Minuteman is the only place I could find to get it done in 2 days when online services like Vista Print couldn't the job done.”
“Kylie is exactly the kind of employee every company needs—patient, detail-oriented, and always ready to help, even when the customer isn’t in the right. I want to give a huge thank-you to Kylie for the incredible customer service I received today at Office Depot in Glen Burnie, MD.
Earlier, my print job was messed up and they told me the size I requested was incorrect. They offered only to cancel the order or transfer it to another store—completely unhelpful. But then Kylie stepped in. She knew exactly what to do. She was knowledgeable, calm, and took the time to to show me how to resize and reprint everything perfectly after I finished resizing .
Kylie’s expertise and patience saved the day. Thank you so much!”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“Wonderful customer service by the printing team, particularly Moussa! He spent quite some time working out several difficulties that came up for a printing job I brought in and went above and beyond with his patience and attention to detail. Thank you!”
“Easy, fast and Phillip was a great help!
I forgot the label I needed to ship, and Phillip kindly assisted me through emailing it to the store.
It was so fast, and so convenient- it totally saved my tail for something I needed mailed quickly!!!
The store was tidy and organized!
Thank you!!!! ☺️”
“Helpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.”
8:30AM - 8:30PM
719 N Hammonds Ferry Rd, Linthicum Heights
Printing Services
“It's not the same as a regular FedEx drop ship location. They will take your package ? but they can't look up anything. The gender fluid haired employee was less than helpful. But my packagea arrived two days earlier than expected. So that's a good thing.”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Printing Services
“Great place for my Amazon returns, always friendly service, no lines, and open till the minute they say they close online. Appreciate the lady staying till close and seeing me with great service, she might be the owner, she is very nice.”
“Had a wonderful time working with Ciji in the Glen Burnie Office. Looking forward to seeing our finished product, definitely recommend them for customer service and overall wonderful experience.”
“Excellent customer service and my order was most certainly speedy. Blaire was very easy to work with and had great suggestions to make banner look even better. Very pleased!”
“Got my TSA pre-check done here recently. Made an appointment online. Brought in my passport and paid $85 via credit card! Did some finger prints, got my pic taken and was in and out. A few days later I received an email confirmation that my application was accepted! Woot!! I had some things to pickup. The employees I interacted with were friendly and helpful!”
“Great assortment of pen-and-ink supplies along with helpful staff. It's my go-to place for these items and is conveniently located just a couple of miles from my house.”
“I stopped by this location today and the young man on duty was alone but was doing an outstanding job even with a small line of customers. He treated every customer the same despite the fact that it was starting to get busy.”
“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
8:30AM - 7PM
1123 MD-3, Gambrills
Printing Services
“Nice location, friendly and accommodating staff. Easy Amazon returns, a few self service printers and a service computer, along with your standard UPS Store amenities.”
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“Becca from this location is awesome, and has great customer service skills. I had an issue with my order, a small one, although it was very late, and Becca was 100 percent the most helpful person, and so apologetic, even though it was not her fault. Thank you, Becca! Your people skills will take you far in life, and I hope Fed Ex knows what a gem they have in you.”