Advance Auto Parts at 500 Ritchie Hwy in Severna Park is highly praised for its excellent customer service and helpful staff. Customers appreciate the knowledgeable associates who assist with diagnosing issues, such as dead batteries, and help with selecting and installing parts quickly and efficiently. The store offers a wide range of automotive products, including FRAM fluids, oil filters, Carquest parts, and DieHard® batteries. Many reviews highlight the free store services available, such as battery testing, wiper installation, engine code scanning, and recycling. The staff is described as friendly, professional, and willing to go the extra mile, with managers and employees demonstrating genuine care for customers’ needs. The store also features a loyalty program, Speed Perks, which offers discounts on store items and gas. Overall, customers feel confident in the store’s products and services, praising the helpfulness and expertise of the team.