AutoZone in Severna Park, MD, is a trusted auto parts retailer known for its friendly and helpful customer service. Customers appreciate the knowledgeable staff who are patient and respectful, often going above and beyond to assist with various needs. In particular, employees like Jacob quickly helped a customer with a broken splash shield, saving the day, while Mario efficiently replaced a battery within minutes and helped select the right product with a warranty. Alyssa offered to install a new wiper blade, saving the customer time and effort. Many reviewers highlight the excellent service and positive attitude of the staff, including the manager, who is described as awesome. The store provides a range of products including new and remanufactured hard parts, maintenance items, and car accessories. Overall, AutoZone Ritchie Hwy is recognized for its great customer care, knowledgeable employees, and willingness to help customers with their auto needs.
De Mario Green was fantastic! Volunteered to help me with my battery down the street from the store. He went above and beyond. He was patiently waiting to blow, ladies and gentlemen welcome to the De Mario Show!
May 2026
I stopped in to buy some oil due to mine being low. Their employee, Parker, was incredibly helpful and provided excellent customer service. He even came outside to check if I needed any help as I was filling the oil up - it was quite obvious I am not a car expert. Huge thanks to Parker!
April 2026
Quick, professional,and friendly service. Knew what I really needed vs what I thought I needed. Knowledgeable about their products. Knowledgeable about ODBII codes and usual repairs to resolve issues.
