AutoZone in Severna Park, MD, is a trusted auto parts retailer known for its friendly and helpful customer service. Customers appreciate the knowledgeable staff who are patient and respectful, often going above and beyond to assist with various needs. In particular, employees like Jacob quickly helped a customer with a broken splash shield, saving the day, while Mario efficiently replaced a battery within minutes and helped select the right product with a warranty. Alyssa offered to install a new wiper blade, saving the customer time and effort. Many reviewers highlight the excellent service and positive attitude of the staff, including the manager, who is described as awesome. The store provides a range of products including new and remanufactured hard parts, maintenance items, and car accessories. Overall, AutoZone Ritchie Hwy is recognized for its great customer care, knowledgeable employees, and willingness to help customers with their auto needs.
I went in today and Tamarion was so helpful, knowledgeable and professional. He’s a great asset.
March 2025
Oh my goodness we were swept off our feet real nice gentleman awesome grew very knowledgeable nothing was to heavy and they didn't blow us smoke as most machines do when it comes to women They were very patient they really showed their manners respect tender care for our cause thank you gentlemen hope to see you again soon... read full comment
June 2024
Mario was quick and accomplished replacing my battery in about 15 minutes. He’s a great dude and deserves some recognition for his hard work! He assisted me with buying the right battery in my price range with a warranty and all. Very happy with my visit today.
