Giant Food is a neighborhood supermarket with a long history, generally recommended by customers. Reviews describe it as a great store, often clean with high quality, fresh food and fruit, and nicely-shelved items. The store offers a great selection, including a pharmacy and a Starbucks inside. There are great things and savings for members, along with great Bonus Buy deals. The staff is frequently noted as great and nice. The store provides services like convenient contactless Delivery and curb-side Pickup. However, some customers report occasional problems. Visits can be a madhouse with long lines at all registers, especially on busy days like Saturday afternoon. The self-checkouts are a common concern, described as super sensitive and sometimes calling for an employee for no apparent reason, which can make checking out take longer. Some find the exclusive use of self-checkouts difficult for certain items and wish for more options for larger orders. A minor complaint mentions an issue with paper bags. Despite these occasional frustrations, many find it a great place to shop and would still recommend it.