Capital One Bank provides professional and attentive service, with employees described as helpful, patient, and kind. Staff members are noted for going above and beyond, taking extra time to ensure customers understand each step and following up to resolve issues smoothly. This creates a positive and reassuring experience for customers. The bank's employees are knowledgeable and committed to exploring every possible solution. For health and safety reasons, some branches may have temporary closures, but ATMs at open branches and in external vestibules remain accessible 24/7, with additional ATMs available at select Target® locations. Customers report being very happy with their service.
I think they need to learn how to respect their customers a little bit more. Kinda rude
June 2024
Razina was great on Saturday. She was very helpful and walked me through setting up an account. Very patient and kind. Glad I transferred to this bank from another bank.
June 2024
We have huge parking location and the tellers are very friendly.
