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9AM - 2PM
11499 Columbia Pike, Silver Spring
Banks
9AM - 2PM
13711 Georgia Ave, Silver Spring
Banks
“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”
“I cannot say enough good things about our experience at this Bank of America branch. We had some complicated banking issues to resolve concerning my 93-year old mother's accounts and Fernanda Assurian and Giuliana Fortini could not have been kinder or more helpful. The two of them worked tirelessly for over an hour and a half to address all of our needs. They were pleasant, efficient, hardworking, welcoming, and knowledgeable. I can say from past experience with other banks and other branches, that they went above and beyond in helping us. Thank you again Fernanda and Giuliana. We so appreciate you!!”
9AM - 1PM
1308 East-West Hwy, Silver Spring
Banks
“I am writing to express my sincere gratitude for the exceptional service I received from Sylvia Onwuocha (Consumer Lending Advisor) and Oumou Traore (Assistant Branch Manager) during my recent membership application and auto loan process. Their assistance was invaluable, and I truly appreciate the time and effort these individuals dedicated to guiding me through each step.
The entire process was remarkably efficient, and I was consistently impressed by the professionalism, knowledge, and willingness to go above and beyond to ensure a smooth and positive experience. Frankly, without their help, I would have felt completely overwhelmed. Their expertise simplified a complex process, making it manageable and stress-free. I especially appreciated the clear explanations of the loan terms and patience in answering my numerous questions.
I wholeheartedly recommend NIHFCU to anyone seeking exceptional financial services. Furthermore, I strongly urge prospective members to specifically request assistance from these employees. Their dedication and commitment to customer satisfaction are truly exceptional.
Thank you again for your outstanding support.”
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“I had a wonderful experience with Hilina. She was extremely polite, very professional, and genuinely humble. She handled everything with care and patience, making the process easy and stress-free. Her excellent customer service truly stands out.”
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“Keith Whitaker Jr, helped me with all my questions and made the notary process super simple and easy. Very personable man. Would recommend if you want to open an account, get a form notarized, or look at financing options GO WITH KEITH!”
“This bank was such an amazing experience!! I went on the Friday that just passed. I lost my wallet AGAIN or else I had definitely asked for her business card. First I called to see if the bank was able to take a larger amount of money out and the man that answered was so nice and helpful. Then when I went in a woman with short dark hair and glasses that was there helped me. She was so so nice and went above and beyond!!! The parking was not the best due to construction, but I would still go and give more stars if I could. She went above and beyond and her and the man greeted me nicely when I went in. The place was nicely kept and clean. I am hoping to get a survey so I can take it!.”
9AM - 12PM
1700 Elton Rd, Silver Spring
Banks
“Truist t is the best bank I've ever dealt with. There was an issue of consumer reports many years ago that said they were the best bank in the United States. I agree. They take their time to make sure your transaction is accurate. They protected me from a scam situation that occurred on Amazon. An employee of Amazon accessed my account. There were four fraudulent transactions. Truist immediately took steps to protect my account and returned my money. I've had other banks in the past and this one is by far the best”
9AM - 2PM
12500 Prosperity Dr, Silver Spring
Banks
“The staff always greet me with a welcoming hello and smile. The atmosphere feels like you are in great company. Thank you to everyone at the Cherryhill branch for all you do at ESFCU.”
“Mrs Joan, was so much nice and very professional of her job. She was very helpful the moment i walked into the bank. As a customer I can’t even express how satisfied I was with the her service.”
“The bank is nice and clean. There are a lot of seats to sit and relax while you wait for the service. The staff is friendly. However I always come here when there are a few staff here and I have to wait for a while for the service.”
“Came in today to open a checking account and it was super easy and fast on my phone. Jhonatan helped guide me and also explained more about the credit cards that i saw on my emails. Thank you for having a great caring staff.”
“I’ve been banking here for years. Everyone is pleasant, courteous and knowledgeable. Service is quick and efficient !!! James is most pleasant and helpful always. Everyone is always smiling and cheerful.
The service is fantastic here. I love this CU. It’s convenient and service is Awesome !!!
The ATM is convenient and safe. This location is very safe. There’s always a special going on !!!! For your money to make more money !!!!”
9AM - 12PM
12200 Tech Rd, Silver Spring
Banks
“Great customer service at M&T Bank Tech Rd branch! Praveena was friendly, helpful, and went above and beyond to assist me and my family. Truly appreciate her professionalism and kindness.”
“I recently had the pleasure of being assisted by Mrs. Elham Koury, at Capital One, and I cannot say enough about the exceptional service I received. From the moment our interaction began, she was not only professional and knowledgeable but also incredibly kind, patient, and genuinely committed to resolving my issue.
What stood out most was how Mrs khoury, went above and beyond—taking extra time to ensure I fully understood each step, exploring every possible solution, and following up to make sure everything was resolved smoothly. In a world where customer service can sometimes feel rushed or impersonal, this experience reminded me of the power of real human connection and dedication.
Thank you, Mrs. Khoury, for turning what could have been a stressful situation into a reassuring and positive one. Capital One is lucky to have someone like you on their team!”
“I’m so happy… Barmori, is a very good worker, the best costumer I see. He supports me any time in my process. He is the best! So proud to be part of SkyPoint”
“A great small bank, every time I come in they address me by my last name and look happy to see me. Especially a banker name Dorian. He remembers my preferences and is always happy to help. Every time I have a problem or a question, I call and Dorian is very to help. He never forgets to return my calls and salve every issue. Will defiantly recommend this small bank that makes me feel like family. All the other workers are great as well, I just don't remember all of their names :)”
10AM - 2PM
9400 Georgia Ave, Silver Spring
Banks
“Ms. Escobar (Haley?) was super helpful when I got locked out of my online account. Then, she continued this streak by calling me after I left my wallet in the branch. Oops! Thanks!”
“Honestly delightful service, walked straight up the cashier, she was polite and helpful and nice when I didn't understand the process. There was one thing she couldnt help me with but she explained how I could get assistance. I was expecting bad service based on the other google reviews so this was a nice surprise!”
“It was my first time at this branch, and I had to do 2 different transactions. Donna was so helpful and got us through the process speedily even with a line behind us.”
“Ms. Cindy Mendez was very respectful and responsible. She explained everything clearly about my account and the bank policy. I told her I had already paid the penalty, and she helped me understand the situation and fixed the issue. I appreciate her professional support.”
“Excellent experience and outstanding customer service. I've had my ups and downs with TRUIST during their transition from SunTrust and was on fence about them. However, have had several positives in last year or so at the two local branches I tend to use.
Today, I worked with Valerie (Colesville) to make some updates to accts and open a new one. Some of it was tricky and she handled it all in a knowledgeable, detail oriented manner and was extremely thorough from beginning to end. Even though it was late afternoon/near break & closing time, she took the time to ensure I understood my options, answered questions, patiently outlined the bank policies and had copies of all the documents, etc.”
“I have had a wonderful experience as a customer of SECU. From the first time I stepped into my local branch, I was greeted by friendly and helpful staff ready to assist me. In particular, my advisor Miss Sihame has been absolutely outstanding. Thank you very much”
9AM - 12PM
8730 Georgia Ave, Silver Spring
Banks
“I have been a member of the Silver Spring M&T branch for several years. Everything about this bank for me has been excellent. Never too crowded and the people friendly and always very helpful.”
“Wonderful experience! CD rates were highest and moved $ to this bank.. Decided to depart major banks who are concerned with investors and massive bonuses. Prefer a customer bank.”
“I walked in on wednesday morning. Due to bad weather there were only 2 staffs over there, but it didn't stop them from taking care of me. Best service from Diana. Thank you so much”
“Asael Medrano really made the whole process of opening my bank account a lot easier than I expected. I didn’t know much about what I needed or how everything worked, but he took the time to explain each step clearly so I wouldn’t feel confused. He walked me through the paperwork, made sure I had the right documents, and answered all my questions without rushing me. Because of him, something that felt stressful at first turned into a smooth and simple experience.
What stood out the most was how nice and patient he was the entire time. He didn’t just do his job—he actually cared about making sure I understood everything and felt comfortable. Anytime I was unsure about something, he explained it again in a way that made sense. His helpful attitude and positive energy made a big difference, and I really appreciated the support he gave me throughout the whole process.”
“Love this bank! Everyone is super nice and accommodating, I stop by every week and they remember me and always give perfect service. Thank you, choose this location over the others in the montgomery area”
9AM - 12PM
3801 International Dr #100, Silver Spring
Banks
“Great personalized service. My 100 year old mother is delighted by the wonderful personalized service she receives at Sandy Spring Bank. The staff goes out of their way to be helpful and make her feel welcomed. Thank you!”
“Every time I go into the bank, I feel welcomed with being greeted each time I walk into the bank. When walking out of the bank I always feel they helped me with all my issues.”
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“We (my husband and I) had a great experience. Rekik was absolutely amazing in her work. She took time to explain everything step by step, making sure we fully understood the process from start to finish. She was incredibly patient and explained every detail clearly, answering all our questions without rushing us. Thanks to her guidance, we felt confident and comfortable with each step we took.”