Chase Bank
BanksHours:
11297 New Hampshire Ave, Silver Spring MD 20904 Hours
About Chase Bank
Chase Bank is a popular banking institution that has received mixed reviews from customers. According to the reviews, the bank's staff is generally helpful and professional, with several customers praising the assistance they received from Donna, one of the branch managers. The bank is described as clean, updated, and secure, with ample parking available. Customers have reported a seamless experience when opening accounts or conducting other transactions, with the staff being described as friendly, warm, and willing to assist. One customer even mentioned that the manager personally introduced themselves and ensured everything was going smoothly. While there are a few one-star reviews, the majority of customers seem to have had a positive experience at this particular Chase Bank location. The bank is described as a convenient and reliable option for banking needs in the local area.
Most Recent Reviews
May 2025
It was my first time at this branch, and I had to do 2 different transactions. Donna was so helpful and got us through the process speedily even with a line behind us.
November 2024
A little disappointed that I was not able to open an account at this location on a walk in basis due to the shortage of staff.
October 2024
It was quick, fairly friendly and polite customer service.
More Comments(40)
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