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“I walked into the Rockville store on a brutal 100-degree day, ready for a corporate battle over an MSI laptop that failed my intensive sole proprietorship workflows and *The Sims 3* expansion packs. Instead, I got legendary service.
The manager, Earnie, listened to my situation without batting an eyelash and paired me with Andrew Abrecht. Andrew was absolutely on it! He didn't gloss over my hardware reliability reports—he actually studied them, researched the game specs, and spent half an hour ensuring I got the perfect machine. When my requested Legion wasn't in stock, Andrew put his reputation on the line and recommended the **Lenovo IdeaPad Pro 5i** as the closest match to my beloved old Predator PH315-52-710B. He was 100% right. This beautiful Lenovo handles all 13 expansion packs simultaneously on my writing breaks and runs like an absolute dream.
*(P.S. Shoutout to the awesome associate from East Africa who chatted with me while Andrew worked—he might be responsible for my next two game purchases, Spore and Stellaris!)*
This is exactly the kind of elite experience that makes me a lifelong repeat customer. I highly recommend Micro Center!”
“Alex is so kind, communicative, and knowledgeable. I went in looking for another monitor and mouse and he helped me find exactly what I was looking for according to my individual needs. Will definitely be back if I have any tech issues/needs”
“Retro PC was very helpful in diagnosing and fixing the problem with my old desktop computer. The staff was knowledgeable, affordable pricing and the customer service was excellent. I recommend them to anyone needing computer repair.”
“Great service and communication. They fix my MacAir and communicated with me along the way. Very thankful for their proffesional help and ability. My charging ports failed to charge and they fix the problem, is very reasonable turn around and I now have a working computer! Highly recommended.”
“Stellar experience, very fast; this was my first time going to a computer repair shop and he was very kind, understanding, and fair, showing me what was wrong. Very clean working space, very organized. Definitely recommend!”
“Dell Support charged me almost $400, took 2 months (not an exaggeration), and ultimately didn’t fix the issue.Computer Plus cost me less than half the price, and they fixed my computer in less than 2 days.”
“If you have old computers and printers. This is a fantastic organization to donate it. During my poor college years this place save me by providing me equipment to have a chance at succeeding. Many thanks.”
“saddia is the best worker you guys have she’s a wonderful person and i got what i needed, very helpful please ask for her she will extra mile and help your needs”
“Kat was absolutely fantastic to work with. She was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. Her communication was clear and timely, and she went above and beyond to address all of my questions and concerns. I truly appreciated her attention to detail and friendly attitude throughout the entire process. I would highly recommend Kat to anyone looking for outstanding customer service. Thank you, Kat, for such a great experience!”
“AJ is the best! Very kind, knowledgeable, and supportive. He worked very smoothly with his interpreter and was extremely efficient. Also a beautiful location! Great experience overall.”
“I was greeted by a friendly guide right at the entrance, which instantly put me in a great mood. Inside, I met Ashley at the pickup area and quickly wrapped up my trade-in. Everything was handled in under 10 minutes! As I was leaving, the nice guy at the door gave me another warm greeting. This visit was so much better than my last one.”
“I needed an older, hard to find cable, and didn't want to drive all the way to microcenter or wait on it from amazon. The guys at Computech were super helpful and had exactly what I needed!”
“Roberto was a great customer-service technician. Helping us find what we needed efficiently and quickly and perfectly replacing a cracked cell-phone screen protector”
“I have used Ask1Expert many times over the last few years for computer repairs in my home and office and for consultations about new equipment. Will, the owner, is always very responsive and knowledgeable. The rates are very reasonable and the work is always been top notch.”
“I had a great experience at the Apple Store in Clarendon. From the moment I walked in, the staff were welcoming, kind, and patient. They took the time to answer all of my questions and made sure I understood every step of the process.
The technician performed a complete diagnostic on my iPhone 17 Pro and helped identify the issue. It turned out that Verizon needed to enable Push Messaging for me to receive text messages properly. I really appreciated the thorough explanation and the professionalism throughout the appointment.
Because of the excellent service and the confidence they gave me, I decided to purchase AppleCare for my new iPhone. Thank you to the entire team for making what could have been a frustrating experience a smooth and positive one!”
“Awesome experience at this Apple Store! I had an emergency situation with a cracked back screen on my phone and needed to get it fixed. I was luckily able to walk in without an appointment and get repaired as good as new in four hours’ time. Thanks again!”
“I took Azure and AWS certification exams at this place within a couple of weeks and the service by front desk lady is pretty good though the exam room is kinda of small.”
“I visited the Apple Store on Bethesda Row yesterday to resolve a Phone issue.
Amanda, (one of the store managers, ) was attentive, knowledgeable, and resolved my issue efficiently. Her professionalism made for a smooth and positive experience.”
“I had an excellent experience working with David at Best Buy. He helped me purchase my Apple MacBook and went above and beyond to make sure I got the exact color I wanted. He was extremely patient, respectful, knowledgeable, and never made me feel rushed. I truly enjoyed working with him and really appreciated his outstanding customer service. David is a wonderful asset to Best Buy, and I would highly recommend asking for him!”
“I called Apple because I needed help with my computer. I was helped by a gentleman named Charlie who helped me over the phone and he did an excellent job. Charlie Is honest, professional, polite and showed he cared about the customer, which I am glad I am one of them.”
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“A fantastic shop with amazing finds. The staff is knowledgeable, friendly, and a pleasure to deal with.
I was drawn to the store for a Manual 1970s Olympia typewriter from West Germany. It was an amazing find and I got it at a great price. Besides manual typewriters, they have electric typewriters, amd they service a whole host of office supplies (printers, scanners, etc.)
You won't be disappointed!”