Koons Ford appears to overcharge for service. I took my Explorer there for three issues. Koons charged $557.11 for diagnostics and estimated an additional $5751.41 for repairs. Lindsay Ford did the work for a total of $4314.41. That's $1890.04 less. Koons total was 43.8% higher. You decide.
June 2023
Dishonest dealership. Brought car here for appraisal for purposes of trade in. Dealership's online system estimated value of car over 30% greater than their appraiser did in person, despite the appraiser's agreement as to excellent condition of vehicle. Don't waste your time with this bait and switch.
November 2022
Ford Mobile Service is great! Matt, Jesus, and Dwight are so easy to work with. They communicate clearly and concisely, show up on time and do the work efficiently. It couldn’t be easier than having my vehicles serviced in my own driveway. I’ve recommended them to all my friends!
Koons Silver Spring Ford Service Center is a full service automotive repair and service business - offering oil changes, wheels/tire/brakes service, as well are more advanced service for your vehicle. Our factory trained technicians are experts in servicing your vehicle.
