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February 2024 by Selam A Yimenu
I had a terrible experience at h&m silver spring this morning with The staff name Neil he was so rude and unhelpful, he spelled his name correctly for me to give the review just like he was very proudly being rude to me and he did nothing wrong ?
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November 2023 by Guest
11/18/2023 was there around 3ish the cashier was nice but the guy in the fitting room was rude as he'll. We got to the fitting room he told us that we can enter into any fitting room that was empty and that if we didn't want the clothes to put it back on the rack. The last part he said was really rude and told us that after we put the stuff back was to get out. He didn't even day it nice . It's a better way to day that. He did saY it to other people to. He was back, thin with like braids in his hair. Pls replace this dude or train him better.
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September 2023 by anuradha sarkar
Good ambience,with lots of variety.Right in the heart of downtown silver spring.
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September 2023 by Kieran Lucas
Rude employees. I checked out and i had a very disrespectful cashier
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July 2023 by Jason Aldrich
Got the kids summer clothes for a decent price.
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July 2023 by Chiquita Sheffey
Nice employees and a lot of clothes to choose from. Will visit soon m!
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July 2023 by Berlina H.
Went in for high-waisted black pants (and maybe a whole outfit!) - the first gal was nice but perplexed, so got her "manager" immediately. The manager just looked at me irritatingly, muttered something with an attitude and walked away. I followed her for a couple seconds thinking she was going to say something or help me, but no, she just went about doing stuff, away from me. Totally blew me off. So I left. I've shopped in H&M for decades now, in Europe, and Asia, before they even came to the USA. It used to be one of the stores I would seek out. Now I will pass by. This is not the H&M that it used to be. Embarrassingly sad.
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June 2023 by Krystian L.
I went here on 06/5 today at 11am this morning and the female Manager refused to sell me the shirt off the mannequin display it was the only one my size and I needed for work. Terrible customer service. It's unbelievable they would pass up a sale because of laziness to redress the mannequin. First yelp review I have ever written.
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April 2023 by noemy urquilla
Worst H&M in the area, even ghetto Pg is better. Reason 1 : People in there are lazy they close the fitting room 3 hours before closing and refuse to let anyone go in they put a sign that said close. When U ask the staff why the fitting rooms close they used the same wack excuse “we short staff” whole time is about 5 five ppl in the floor walking around or chatting with other coworkers, Reason 2: The worst of all the manager be Okay with this foolishness and doesn’t offer a solution . 3: Apparently when the fitting rooms are open they are Unisex, WTF… I will not let have my 9yr old girl go try her clothes with grown men in there, what is wrong with the world. Make one for Women only You d*** Fcks.
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March 2023 by Shatara Rolle
I love the selection at this store, but there is a manager there who is the rudest, most bitter person I have ever met. The short, heavy set Hispanic guy with the long straggly hair never smiles, never says thank you, and looks very miserable. I saw him give this lady a hard time about wanting a blazer that was on a mannequin that happened to be the last one in her size. I asked him what the reason for the policy was and he kept saying "Because it's our policy."
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March 2023 by Aniah Woodland
The manager herself was very rude to me. I was checking a size on a mannequin and she immediately chastised me. I literally just wanted to see the size. When I asked to then purchase the item she refused to sell it to me.
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January 2023 by Sacha Place
The clothes are inexpensive and low quality but they definitely keep up to the trendy styles.
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January 2023 by Marlon M.
I went to this H&M yesterday and I brought a blue shirt with an image on it. Once I got home I smelled a bad smell from the shirt and when I turned it inside out there was s*** on the shirt. DO NOT BUY FROM THIS STORE.
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December 2022 by Sameer Alrai
This location is always neat, clean, and well staffed.
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December 2022 by nikole s.
Stopped by this store last night. Was at the cash register and the employee who was ringing me up was extremely nice. The issue was her co worker tall AA was wearing a gray long skirt and gray hoodie crop top. Unfortunately the co worker who was off from work and shopping. Decided to have a full on conversation with the employee while I'm standing at the register. I know working in retail doesn't require an MBA. But common sense and respect shouldn't be that hard.
