Koons Silver Spring Ford Parts is a great dealership that provides a fantastic and excellent purchase experience. Customers report the entire buying process is smooth, candid, and much easier. The place is not like a normal dealership, with the entire workforce working as a team to ensure the customer’s needs are met. The camaraderie between the sales team and management makes customers feel like they are joining a great family. The dealership boasts a great array of vehicle selections and great discounts to give the best price possible. The sales team is knowledgeable, personable, resourceful, diligent, smart, brilliant, and professional. They are less aggressive in their sales approach and much more attentive to customer needs, putting the customer first above profit. Staff are excellent at explaining questions, offering excellent advice, and going out of their way to accommodate customers, including those who do not live locally. The experience is sincere and helpful from start to finish, leading to very pleased customers who strongly recommend the organization and plan to return in the future.
Micheal and Sam made my experience in getting my new vehicle such a great experience! I can’t thank them enough for their sincere and hardwork🙏🏾
June 2025
Michael Jones was so great to work with! He was knowledgeable, personable, and got me the deal I wanted on my new 2025 CX-5. It was just what I wanted and more! Thank you!
June 2025
I had a great experience walking in, Alejandro helped me immediately. He was friendly and very down to earth. Great salesman, highly recommend!
