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“The experience was good, except for the oil change sticker they placed on my car. It took me some time for the staff to tell me that the oil change reminder was placed on my car by mistake”
“Rod Rossi is a diamond in the rough! He and his colleagues are honest, hard working, professional and affordable. I have been a customer for over 40 years and never been disappointed.
Peter Franchot”
8AM - 6PM
10753 Columbia Pike, Silver Spring
Oil Change
“Great mechanics and great customer service! It took some time to source replacement parts for my very old car, but they were super communicative, friendly, and helpful through every step of the process, and tried to keep costs as low as possible. I will definitely use Burnt Mills Auto Body in the future. Highly recommended.”
“I had a wonderful experience with Pan-American Motors team, they installed a new engine for my Honda Pilot that I need for work they were fast and professional. I will continue using Pan-American Motors for more years to come.Thank you to Aldo and his team!”
“I had a flat tire was scared to drive my car with a donut on it went across the street. Got me a new tire put it on The young guy who took my car in the back put the tire on was so nice to me friendly the manager that was there was super nice if you want to get your car fixed, put a tire on your Car you need to go there? They are the best❤”
“I have purchased two Ford vehicles from the Silver Spring location, and I have always had excellent service performed on my vehicles at this Quick Lanes location. My Service Advisor, Brandon Staples, has always provided excellent customer service from keeping me informed on the status/progress of my car and any recommendations along the way. Additionally, the Mechanics/Technicians have always done superb service on my vehicles and I have never had an issue. With my most recent service they provided a video of the service done (which was something new), which blew my mind and was and excellent supplement to the paperwork they provide, as the actual Mechanic /Technician walks you through what service has been performed on your car (THANK YOU!) . I always wondered how do we really know what service is being done on our vehicles…and Koons Ford Quick Lane must have heard my thoughts and responded. Keep up the good work and your continued excellent service. I may be back for another purchase:). Thanks!”
“The people who work there are extremely nice especially Johnny who helped me out. My car got hit by a peice of metal on the highway and I pulled my car up and they fixed the skid plate dragging and diagnosed why the car wasn't starting. They were extremely nice and helpfully.”
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
“Did my transmission oil change here and it went perfect, even showed me the original Nissan oil they used on my car, just helped me as well by meeting me and letting me drop off my car on a day they were closed, cool guys 👌🏼”