Universal Auto Group (UAG) is highly regarded for its extensive selection of vehicles and exceptional customer service. Customers have praised the professionalism and helpfulness of the staff, particularly Chip and Jessica, who guided them through the buying process with patience and clarity. Many reviews highlight the personal touch, as staff members were available to answer questions and provide support, whether in person or through video calls for out-of-state buyers. The buying experience is described as smooth and effortless, with staff ensuring that customers felt no pressure to purchase add-ons they didn’t want. UAG has been recognized for its attention to detail, handling paperwork, logistics, and even trade-ins with efficiency. Buyers have expressed satisfaction with the financing options provided, making it easier to find the best deals. Overall, customers have expressed their intent to return for future purchases and have recommended UAG to others seeking their dream car. The dealership sets a high standard for customer care and satisfaction, making it a preferred choice for luxury vehicle purchases.
Enjoyed my time coming here and browsing at vehicles, they were very nice and knowledgeable. I would recommend them.
November 2025
It was a pleasure working with Chip and his team. It was our first out-of-state purchase and he made it easy and kept in communication during the whole process.
November 2025
I recently purchased a 2022 BMW M8 from UAG. The salesperson Chip, Owner Sean and Finance person Jessica were all pleasant to deal with and responded to my questions quickly. I would definitely purchase another vehicle from them.
