The UPS Store #6378 in Silver Spring is a friendly, locally owned business offering a range of services including packing, shipping, printing, and mailbox rentals. Customers appreciate the knowledgeable and helpful staff, especially Paul, who is known for his patience, kindness, and attention to detail. He consistently provides excellent customer service, ensuring items are well-packaged and secure, and handles all interactions professionally. Many customers have had positive experiences, praising the store for its caring environment and the staff’s ability to stay composed even with difficult customers. The store has also been trusted for years by long-term mailbox renters who felt like family. Overall, the store is highly recommended for its expert services, personable staff, and a welcoming atmosphere, making it a reliable choice for shipping, printing, and mailbox needs.
Needed notary and they stayed late to help me out last minute. Excellent customer service.
July 2025
Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.
June 2025
Great service. I especially like the manager on duty who is always very helpful.
