United States Postal Service
USPS,
Post OfficesHours:
110 University Boulevard West, Silver Spring MD 20901 Hours
About United States Postal Service
The United States Postal Service at 110 University Blvd W is a busy but reliable location that provides a range of services, including mail and package delivery, and walk-in passport services. Customers generally find the staff to be friendly, patient, and helpful, even during high-volume times. Several reviews highlight the efficiency of employees, with one mentioning a staff member who was especially helpful and knowledgeable about passport services. The post office handles a large volume of mail, processing 47 percent of the world’s mail, and strives to improve customer experiences through innovation. While some customers have experienced issues such as long waits or understaffing, these are attributed to management decisions rather than employee performance. Overall, visitors appreciate the warm atmosphere, good service, and the convenience of this location. However, a few negative experiences include account cancellations without notification and lost important documents, but these are not typical. The USPS at this branch is known for its dependable service, friendly staff, and commitment to secure, affordable delivery for over 157 million addresses nationwide.
Most Recent Reviews
September 2026
It takes too long to receive a mailbox key from this post office it's been over 2 weeks now! horrible experience.
August 2026
Friendly and helpful staff. Parking is not the greatest, but it works out.
May 2026
Literally the worst post office ever, which is saying a lot. Today there was one person working (as usual), and he was on his phone having a loud personal conversation on speakerphone while he worked. Line was out the door. Awful - worth driving pretty much anywhere else to avoid.
More Comments(150)
Nearest USPS Stores
- Silver Spring, Maryland