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March 2024 by Tim Dawson
Self-service kiosks are great (when they work)
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December 2023 by Rosangela Oliveira
It’s ridiculous how they have only one person working right now.. the line is huge and this 80’s person is having a hard time keeping up with the pace
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December 2023 by Lucian James
You're supposed to impose an in-depth orientation before you start working your hires.
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October 2023 by Bill Sessums
Do yourself a favor, if your going during the week (Monday--Friday) go to Spencerville post office a few miles away if you highly value customer service.
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April 2023 by Ruth R
I've never had a bad experience here, other than around Christmas time when EVERYONE seems to be mailing packges and nobody is willing to use the machines in the post office to do that. The Post Office is a quasi-federal agency and can't just hire as many people to avoid delays every day of the week and year. If more people were willing to use machines, they would not have to wait in line as often as they do. I've purchased stamps and mailed a package at this post office. It wasn't that hard, and I didn't have to wait. When I've used the counter, I've always found the employees knowledgeable and courteous.
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April 2023 by Tina
The guy at the register with dreads and a beard was very friendly and provided quick and thorough service. Thanks!
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March 2023 by Sarbjit S.
I would not even give them one star. I do not come to this post offic for anything. I chose to go to Spencerville post office instead. They had lost my mail and packages too many times. Unfortunately, they handle my mail service. I reported about the carrier marking package as delivered to my address when in fact it was not. I asked her one day where is the package. She started getting belligerent with me and did the tap dance around my simple straight forward questions. She complained that I reported her for package theft. She openly threatened me that she will not deliver or pick up my mail. It is against the law for a mail person to make such statements. She is none to decide that. Now, It has been over 2 weeks, I am not getting my mail picked up or delivered. She delivers even the junk mail such as advertisements to the rest of the residents. She needs to be fired along with her supervision here. The supervisors are just as rude unprofessionals and liars. They do not care if your mail gets stolen by one of their friends that work there. They have lost the public trust to handle my mail. They need to be replaced by different newer employees.
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February 2023 by Becky Meyer
Do not get a P.O. Box at this location. There have been several circumstances where our mail has not been delivered to our box for several months. Also, they are either severely understaffed, or poorly managed. The wait times at this location are ridiculous.
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February 2023 by Stephanie hilaire
I went to that post office to make a copy. The man just sit behind his office and told me the machine is not working. I said ok . Can I try tomorrow? He didn’t even answer. He was rude and so disrespectful
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December 2022 by ferida abebayehu
I was at this post office 12/19 around 4 pm when Joe Jenkins start arguing with the person who complain about the self service not working, another lady he yeld at her to pay $25 when she ask about her mail box key been broken , when it become my turn and the postage stamp that was printed wont stick and I need to be tapped to my package he become irritated the worst part is he was just walking around in the lobby asking customer to google what time the post office closes as of we are inconveniencing him when it was only 2 customer agent assisting along line of customer .He do need a better customer service training .
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October 2022 by Ian R
This is one of the better post offices in the area. The lines are not bad, and they have self-service machines too. Juan in particular is a great worker!
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October 2022 by Caitlin E
I had a great experience here. Chris was fantastic and very nice. No issues and I will come back for sure.
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October 2022 by Arthur Harrison
If you call the number specifically for this Post Office, you will get an automated message that you "call will be answered," and after several minutes, get a busy signal. There's no accountability and horrible service.
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August 2022 by C. S.
Went to ship a package Mon. morning 6/06/22 I & did not tape the package slip to the box since I was not sure if was supposed to. The line was long & when I finally got there she told me to either buy tape or come back. Left there will not go they’re ever again.
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August 2022 by Karen
If there was an option to leave 0 stars, I would. Terrible service, for what would be an in-and-out service turns out to a 20 min waiting time. People seem to not respect the line and others whom have come before and they just get in from left and right. While I was there, 3 individuals got in front of me because apparently they were filling out some documents and this is unfair because why would the person that is standing in line has to wait for them. I believe the fair thing to do is while the other individual is filling out papers then after they finish then stand in line like everyone else. Also, apparently when trying to bring this issue to the workers there “they were here first” and greet you with “thank you for your patience” ? Terrible, terrible! Doesn’t matter how patient you could be but coming here to this location will make you lose it!