United States Postal Service
USPS,
Post OfficesHours:
13217 New Hampshire Ave, Silver Spring MD 20904 Hours
About United States Postal Service
The United States Postal Service at 13217 New Hampshire Ave is a reliable and customer-friendly post office that serves a wide area, including residential, business, and military addresses. It manages a large volume of mail, processing 47 percent of the world's mail, and offers over 30,000 retail locations nationwide. Customers generally find this location to be one of the better post offices in the area, with short lines and helpful staff. Many reviewers appreciate the availability of self-service machines, which help reduce wait times, especially during busy holidays like Christmas. The staff is often described as knowledgeable, courteous, and willing to assist with various needs, such as assembling boxes or clarifying mailing addresses. One employee, in particular, is praised for being friendly and efficient. While the inside of the office may appear a bit worn or dark, the service quality remains high, and staff members are recognized for their helpfulness and politeness. Customers also note that packages arrive on time and that the delivery personnel are dependable. Overall, this USPS location is seen as a decent, well-managed post office that strives to provide good service without rushing customers out before closing time.
Most Recent Reviews
May 2026
I've never had a bad experience at this post office. The lines have been long and I've had to wait but depending on the time of day that's to be expected at any post office. The staff has always been kind and very friendly.
May 2026
I have had nothing but a great experience in this post office. Chris is helpful and goes above and beyond to make sure I understand different options and have what I need. Thank you!
April 2026
Can't remember the name of the gentleman that helped me, but he was a huge help when it came to changing my mailing address.
More Comments(119)
Nearest USPS Stores
- Silver Spring, Maryland