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βMy wife and myself rolled in and about a hour latter left with a new subi. Bryan Donaldson our sales rep was great it no hard sell.All in all very good experiance start to finish. The F & I guy Zack Petrill was great also no pressure. He was very straight up about everything. I would definitelyβ
βI had an excellent car buying experience at Hamilton Mission, thanks to Michael Lopez's dedicated assistance. From the moment I arrived, Michael was attentive and genuinely interested in understanding my needs and preferences. He patiently guided me through the extensive inventory, helping me find the perfect car that matched my style and requirements. What truly stood out was his commitment to ensuring I left with a vehicle I loved while also fitting my budget. Michael took the time to explain all my financing options and worked tirelessly to secure monthly payments that I could comfortably afford. I walked away not just with a new car, but with the confidence that I made a smart purchase, all thanks to Michael's expertise and exceptional customer serviceβ
βHDC helped with getting new rims and tires for my wifeβs vehicle and we couldnβt be happier. Easy to work with and they got us set up before an upcoming road trip.β
βGreat work and great service! I've been to a few bodyshops over the years and Hub City is definitely the best experience. They went above and beyond for my repair process.β
βWe hit a dead deer on I-81 S which completely mangled our skid plate and caused it to drag on the ground. With every body shop closed on the weekend Lube City was open to take a look at our car and assess the damage last minute. They were able to remove the skid plate, pull off the busted trim, fix the heat sheild on the exhaust so it wouldn't rattle, and get us on our way. Amazing service! Professional, compationate, and quick. Could not thank them enough!!β
βGreat honest shop , I owned and ran my own auto repair shop for over 33 years so I know how hard it is to find a honest shop and mechanics who actually know what they are doing and this is one of the few I know ofβ
βOver many years, our experience has been quite simple -they are the best in the business. Cost, quality, honesty, everything. Tonya and Jess are fantastically personable and helpful. Weβve been going there for at least 6 years, maybe more, and we have never had an issue of any sort. They now provide pictures during the repair process so you can see what the issue is.β
βThe best vehicle purchase experiences we've ever had. The customer service is top notch from beginning to end and continues after the sale! We bought both new and pre-owned. Thank you Hagerstown Ford!β
βBuchanan Trail Tire & Auto really came through for us! Our company van was misfiring, and they managed to fit us into their tight schedule. They diagnosed and fixed the issue quickly, getting us back on the road without missing any scheduled appointments. The repair was solid, the service was professional, and the team was great to work with. Huge thank you to everyone there β we truly appreciate it!β
βFamily owned business that truly goes out of their way for repairs. Much respect for the honest and dependable work. If you are a young female who is tired of being taken advantage of/scammed into paying a boat load of money in the car/mechanic dept , Spanky will take great care of you!β
βBought some parts off of Bernie easy to work with he communicates back right away. His prices were more than fair for the parts that I purchased would definitely recommend to work with.β
βI rarely write reviews, but I was so happy with my experience - the service department here is fantastic. I was 1,500 miles away from home and had trouble and these guys took me in first thing the next morning and had me on the road 2 hours later. Friendly, courteous, competent. Thanks Alex and gang!β
βLooking for an honest garage? You found one! I had a long list of things I needed done to my Honda. They quoted a fair price but spent two additional days chasing an issue without a single cent added to the bill. To boot they fixed an unrelated issue with the βsnowβ button, again, without an additional charge.
Just an honest place that does high quality work with friendly customer service. We are lucky to have found them! Thanks guys!! ?β
βHonest, affordable...what more can I say. They also get the work done quickly. I had a hard time finding a good mechanic, but I can stop my search. Being a woman, I hate being disrespected and treated like I know nothing about MY car. I'm not treated like that here. I refer everyone who asks me to this shop.β
βI gave them 5 star βοΈ! The owner and mechanics are awesome people to this place. Very friendly, affordable and amazing service! They are taking care of my car for almost 5 years in a row now and no complaint. Very nice people. And my car always in good hands with them. Thank you so much ?β
βGreat experience through and through. Staff extremely helpful and knowledgeable. Prompt returning phone calls and give honest timelines about how long service will take. They worked with me to drop and pick up vehicles after business hours and do not push services that are unnecessary. I would send someone who has no knowledge about vehicles there with confidence they would not be taken advantage of.
5 star 10/10 serviceβ
βMy husband and I were visiting from out of town when a light came on inmy 2014 Rogue. Gwen was able to tell me the likely culprit. I took my car the next day. They said they would squeeze me in since I was not local and needed to drive home. Dropped my car off around 1030. My transmission fluid and filter needed changed. By 6 pm we picked it up, the light was off and we paid a reasonable amount for the work done. I can't tell you how thankful we were, and how satisfied we were with the work done. 1000%.reccomend.β
βAny time somethings wrong with my car Iβll go here just for the people but also the work. The paperwork given back to me is so pretty. The front desk lady, sweetest lady ever. Her names Lindsey I think. Kenny & Lily are very open to questions about work & everything that they would recommend. I normally feel uncomfortable going to shops just because I know some will take advantage of a person who donβt know much about cars but Iβve always felt so comfortable here. Lindsey up front is also very honest with my billing as well! All questions answered & no hesitation. 10/10 recommend!β
βRodger is a very nice man. He is looking for a car for us because our car's computer went out and will cost almost $5,000.00 to get fixed. We don't have that kind of money since we just moved back into our house from the fire in which we had lost everything, and upon moving back in, the contractors didn't fix it right, so we had to get attorney. I explained the situation to Rodger, and he said he would be on the lookout for me. That is the most help I have had since the fire. Thank you Rodger.β
βNeeded something very last minute these guys were able to accommodate me and did an amazing job. The car was like new it was so great we actually booked for the second car to be done the very next day.β
βMy daughter's Jeep overheated and the window motor went out at the same time..imagine that. Bobby fixed the both quickly and for a super price..Boy did I get Lucky. Superb work. Can't recommend enough.β
βJames turned a neglected green machine back into a Toyota that I feel safe having my family in. He's a straight shooter and his prices are fair. He's interested and cares about his craft. What a dude :) Thanks James!!!β
βCar breakdown near McConnellsburg, PA, on Friday afternoon July 12. Engine overheated due to leak. Called towing service and left car at Dickβs Auto Repair, keys and contact info in mail box per instructions from customer service. Shop owner called Monday morning, July 15 with repair estimate. Car was repaired and ready to pick up Tuesday afternoon on July 16. The repair & labor costs were reasonable. I was very impressed with the service provided for a small, local and Veteran owned shop. I definitely would recommend Dickβs Auto Repair.β
βStaff very attentive and awesome service! Would highly recommend, whether for oil change or more extensive service! They know what they are doing and if they cant fix, will give you guidance for somewhere that can!β
βWe purchased a truck from there today from Steve. From him, the salesman, the management all the way to the finance department the entire process went very smooth. I would consider returning simply from that experience alone.β
βEric is someone you look for in this business. He is someone you can trust. Good news or bad news he is honest, he will always go the extra mile, and the work he does is quality. I once had an issue with an older car I bought that 3 other shops couldnβt figure out. They all charged me too much money for surface level fixes that didnβt eliminate the problem. Eric spent a lot of time on my car (honestly way longer than what he charged me for) performing all kinds of tests trying to figure out the problem. Because he said he would run a diagnostic and find out why my car was acting up, he did. He is a man of his word. There is a difference between a mechanic that identifies possible causes of a problem and tests them to identify the root of the issue, and a mechanic that just tells you whatever the OBD scan tool says. At this shop they are the former. Nothing but good things to say about them. My car was 13 years old when I brought it to them, itβs now 18 years old. Havenβt had an issue with it since. He doesnβt take long with repairs either. Because he is thorough, though, charges a fair price, and people like him, donβt expect them to be able to turn you around in the same day. Keep that in mind when it comes to scheduling.β
βMy salesman, Jacob, was the best. I completed all documents online, which was too good to be true. It's the part of car buying that I don't like, pricing and negotiating. It was a quick sale though.β
βThe service center folks here are always so kind and respectful when it comes to regular servicing or any questions I might have. They are easy to reach for scheduling a service of most sorts. I appreciate their kindness and service all around with kia maintenance. Thank you Hagerstown Honda!β
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βIf you want your job done and you want it done right, you bring it here to Robert and his team. Robert's knowledge is as deep as it is vast. I've dealt with a lot of mechanics and shops over the years and Robert's shop is the only one where I haven't felt a little nervous at some point. You can tell he has passion with the knowledge and experience to back it up.
I brought Robert a very strange job: a Mitsubishi Pajero - a right-hand drive Japanese import with a diesel engine never sold in North America - and he was able to quickly and accurately diagnose the engine issues, patiently explain the issues in depth to me, and connect me with the right people for some machine shop work. Robert also did lots of troubleshooting for the 4WD system, a rather complex and unique system we never even had in North America. While he had the car, he also did rust repair and re-sprayed and paint matched the engine bay. It looks incredible; I am still shocked he was able to match it so well.
Robert could have looked at this and sent me packing (like most other shops did). Instead, he buckled down and got the job done. I'm not sure I'd trust anyone else at this point.β