Kitchen & Bath near Sparks Glencoe, MD

“I highly recommend O’Hanlon, they are excellent at what they do. My new kitchen and bathroom look and function wonderfully. My experience through the renovations was the best I’ve ever had for any renovation we’ve done through the years.”

“We have been Gramophone customers since we built our house in 2004 when they were asked to wire our new house for Audio/video/internet and security. They also installed and have maintained /updated all electronic equipment through the years.
So, when we needed to redo our kitchen and finish a wine cellar, we looked to Gramophone Design Center for help.

From our very first meeting our experience with the Design and build Team has been outstanding. They made us feel very comfortable and listened carefully to what we were looking for.
Stephanie our designer very quickly captured our vision and drafted the outlay and look for our new kitchen that we just love. She also helped us choose the materials including cabinetry, hardware and flooring that matched exactly what we wanted.
The new space outlay is just perfect and much improved from our old kitchen (designed by the original house builder).

The demolition and construction crew did a superb job in making Stephanie’s and our vision a reality.
They are highly skilled craftsmen who paid meticulous attention to every detail of the construction process. This shows in the finished project.

The contractors Gramophone uses (plumbers, painters, tile installers, stone masons etc.) are highly skilled professional people who also provided excellent workmanship. We could tell that Gramophone selected them very carefully to make sure that they matched the high quality standards Gramophone brings to every build project.

We worked with Steve as project manager and Karl the on site point person. He is an outstanding craftsman, easy to work with, and a good communicator.

Nick, the CEO was a pleasure to deal with. He was extremely responsive to any questions/concerns we had and made sure they were quickly answered to our satisfaction.

We received weekly updates of what had been accomplished that week and what was scheduled for the following week. I found this very helpful to see how the project was progressing along and if there were any issues with delivery times of supplies or appliances.

The Wine Cellar project also was done by the same team and again they delivered exactly what we wanted. Stephanie again was the designer who captured our vision and brought it to fruition flawlessly. The demolition and construction team executed the project with the superb craftsmanship and attention to detail we saw in our kitchen. They made sure to always maintain the construction site clean/uncluttered at the end of the day.

I must say that both projects came in RIGHT on budget at completion, as it was quoted to us on one of our initial design meetings for the projects.
There were no “hidden costs” or “budget surprises” at completion.

We would HIGHLY recommend Gramophone for any build/remodel project you need done at your home. They are in our opinion, the best design/build company in the area.”

“I've shopped at various Homegoods stores around the country and like this one the best. When I moved to B'more, I visited the Pikesville location which relocated to the newly built (at that time) Foundry Row Shopping Center. The displays are inviting and beautifully arranged. The quality of items with the "just right" markdown prices make it hard to leave empty handed. I never do.”

“Love this place. Cheryl is terrific. Her suggestions/recommendations are spot on. They carry a good selection of beautiful items. Our bathroom remodeling went so well that we decided to seek Cheryl's input on a basement powder room.”

“I came in to purchase Christmas decorations for my company's lobby. I approached Ginna to get some decoration ideas. She was amazing! She spent over an hour with me helping me to group things and encouraging me to go with my gut. She did this between many other customers asking for her assistance, and always with great attitude and pleasure. She went above and beyond and her help was greatly appreciated. The same goes for Jenn. When I checked out she wrapped everything for me, took my 2 overflowing baskets of treasures to my car, and helped me to load it all. I’m so grateful to these ladies! Home Goods is blessed to have such hard-working, pleasant employees.”

“**Update**
Leah from Ferguson Hunt Valley contacted me and refunded the return fee, as well as coordinated with the experts to source the correct materials to finish the project.
*Original*
I purchased a bathroom vanity, Wyndham Collection WCF2929-60D-VCA-M58 with Carrara Cultured Marble Top. It only comes with one side splash but my project needs two. I didn’t want to errantly order the wrong item so I went directly to their customer service, online, and spoke to a representative. He looked at my order and provided me with a direct link to purchase the Avanity SUT22-SS in Carrara White. Upon arrival, discovered it was too dark and too thick in comparison to the Wyndham version. Called and spoke to another representative to process the return label, yet I am penalized and pay the shipping fees from their error? He also said his colleague would give me a call the following day after 2 pm to coordinate ordering the correct piece and that never occurred. Not to mention the time & cost of my contractor that was working the project, who’s now on hold until Ferguson can hold their inventory & customer service accountable.Very disappointed.”

“I waited fifteen years for the bathroom of my dreams and Mosaic (specifically Jenni) helped to deliver it! I had a vision in mind but didn't know how to put it together. Jenni was extremely helpful and patient throughout the design process and I couldn't be happier with the outcome.

Also, a shoutout to Walker Works Inc., who did the construction and set me up with Jenni in the first place! The synergy the two have together made everything easier.”

“Everyone was pleasant to greet me to greet me, Is from Marlene at the front counter to Kelly Allison and Justin all collaborating to assist me in my purchase ! Even the manager Leah was glad that I was a customer of theirs felt very homey and gave me much inspiration for my new home!”