This Cricket Wireless Authorized Retailer is highly recommended by customers. The store is described as amazing, with staff who are knowledgeable, kind, patient, and professional. Employees make customers feel very welcome, heard, and treated like family. They are noted for taking excellent care, explaining processes thoroughly, and uncovering the right solution without forcing unnecessary purchases. Service is consistently reliable, with staff getting things right every time. The business offers cell phone plans to fit any lifestyle, including unlimited talk, text, and data with no annual contract.
On sept 15 i lost my phone. So i went to store 294 where i got GREAT service. They told me i could not get the phone. From them. that i had to contact my ins. So they let me call the ins in the store. It took a min but Sam & Frances help me. They where great very professional customer service at its BEST Thank you so much
August 2024
Ms. Frances provided world-class service during my visit. She was very pleasant, informative and professional. She is an asset to this store, as well as the Cricket brand as a whole. Thanks 🙏.
5 Stars all the way!
July 2024
Frances (at the Marlow Heights location) is knowledgeable, kind, and patient with her customers. She took excellent care of my father when upgrading his cell phone, explaining the process thoroughly. She’s awesome!! ??????