November 2025
Amazing customer service! Had a package that had been misrouted and delivered to the wrong place. Several team members quickly identified the issue and worked to find the package and get it to me later in the day.
April 2025
Amazing customer service. Stephanie helped me with a problem and followed thru with getting back to me. She was so kind and helpful!!!
March 2021
I have had challenges in the past, but today was such a positive experience, I had to post. They were very helpful and expedient. I do think some of the processes are a antiquated--- but that is not specific to Catonsville.